$24.50/HR - Shift Manager - Dave's Hot Chicken (1083)

Teamjck.com•Portland, OR

1d•Onsite

About The Position

Dave’s Hot Chicken is looking for a motivated and experienced Shift Manager to join our growing team! If you thrive in a fast-paced environment, love working with people, and can lead by example — we want to meet you. This role involves delivering exceptional customer service, overseeing daily operations, enforcing standards, and creating a positive work environment.

Requirements

Must be 18 years or older with a valid Food Handler’s Permit.
Completion of Dave’s Hot Chicken Team Member and Shift Manager Training programs.
Proven leadership skills and the ability to train and manage teams.
Strong problem-solving, organizational, and communication skills.
Must be service-oriented with a positive attitude and strong work ethic.
Ability to read, write, and speak English fluently.
Ability to perform basic math operations (cash handling).
Must be able to lift up to 50 lbs, stand/walk for long periods, and work in extreme temperatures.

Nice To Haves

Bilingual skills a plus!

Responsibilities

Deliver exceptional customer service that exceeds expectations.
Handle customer concerns and special requests promptly and professionally.
Oversee daily restaurant operations and anticipate potential issues.
Enforce Dave’s Hot Chicken standards for Quality, Service, and Cleanliness.
Supervise, train, and motivate Team Members during your shift.
Support staffing, scheduling, and labor cost controls.
Open and close the restaurant as needed.
Travel to support new restaurant openings when necessary.
Create a friendly, team-oriented work environment for both staff and customers.
Maintain all food and cash control procedures.
Be a leader in promoting company values like compassion, communication, and collaboration.
Ensure 100% shift attendance and lead by example.