Shift Managers - Opening, Day, and Closing Shifts
About The Position
Shift Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They provide leadership to the crew and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness. Responsibilities include planning for shifts, monitoring performance, taking action to meet standards, overseeing safety, security, and profitability, and communicating with the next Shift Manager to ensure a smooth transition. Shift Managers may also be responsible for meeting targets during their shifts and helping their assigned departments achieve their goals.
Requirements
- Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
- Positive team players with a flexible schedule.
- Must be 18 years or older to be a manager.
Nice To Haves
- Previous McDonald's Management Experience
- Opening and/or Closing availability
Responsibilities
- Lead shifts ensuring customers receive a fast, accurate, friendly experience.
- Provide leadership to crew and other managers during a shift.
- Ensure great Quality, Service, and Cleanliness to customers.
- Perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability.
- Communicate with the next Shift Manager to help prepare him/her to run a great shift.
- Meet targets during their shifts.
- Help their assigned Departments meet their goals.
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Scheduling
- Training
Benefits
- Competitive starting rates
- Pay for experience
- Tuition reimbursement up to $3000 per year for all Shift Leaders
- Employee meal during break
- 30% Employee Discount for all employees
- 401(k)
- Advancement opportunities
- Flexible scheduling
- Health insurance
- Substantial discounts at national retailers
- DailyPay available (pay available the day following a work day at no cost, or same day for a small fee)
- Medical, dental and vision coverage
- Pre-tax flexible spending accounts
- Short- and Long-Term Disability, life and accident insurance
- Earned Paid Leave & Vacation Accrual
- Matching gifts program
- Opportunities to earn a High School degree
- English classes as a second language
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
