Shift Manager

Urth Payroll Services, Inc. • Los Angeles, CA

20d • $0 - $26 • Onsite

About The Position

At Urth Caffe we are more than just a cafe-we are a community serving our own roasted heirloom organic coffee, fine tea, exquisite desserts, and healthy cuisine. We're looking for a Shift Manager: If you're someone who enjoys leading, by example, creating positive customer experiences, and being part of a dynamic and growing team, we want to meet you! As a Shift Manager, you'll play a key role in leading and empowering your team to deliver exceptional experiences to our guests. Your leadership will ensure the cafe runs smoothly, from ensuring high-quality food and beverage production to coaching and developing team members. You'll also have the opportunity to make a lasting impact on both your team and customers, all while contributing to the warm, welcoming environment that makes Urth Caffe a favorite place to gather.

Requirements

• Leadership experience
• Experience creating positive customer experiences
• Ability to lead by example
• Passion for products, values, and exceptional service
• Teamwork and collaboration skills
• Coaching and training abilities
• Customer service skills
• Inventory management skills
• Safety compliance knowledge
• Cleanliness standards adherence
• Food production knowledge
• Sales growth contribution
• Performance goal achievement
• Flexibility and adaptability
• Problem-solving skills

Nice To Haves

• Experience in a dynamic and growing team environment

Responsibilities

• Foster a positive, friendly, and energetic atmosphere for both guests and team members. Set the tone for excellent service with a smile and a positive attitude.
• Lead by example, inspiring your team with a passion for our products, our values, and our commitment to exceptional service.
• Motivate and guide your team by fostering teamwork and collaboration. Provide regular coaching and training to help team members grow and succeed.
• Ensure every guest feels valued by creating a warm, inviting atmosphere and providing personalized service. Help resolve customer inquiries and feedback with empathy and professionalism.
• Manage day-to-day operations, including inventory management, safety compliance, cleanliness, and food production in line with Urth Caffe's high standards.
• Contribute to sales growth by inspiring your team to meet performance goals and uphold Urth Gaffe's commitment to quality.
• Adapt to changing demands and schedules with a flexible, can-do attitude. Always be ready to help out where needed to ensure the cafe runs efficiently.

Benefits

• Competitive Pay: $26/hr., with the potential for growth based on performance.
• Meal Benefit: Enjoy free food during your shift with a meal card that lets you order anything you like from the menu.
• Employee Discounts: Take advantage of our employee discount program at all Urth Caffé locations, including our exclusive Wynn Las Vegas Urth Caffe!
• Comprehensive Health Benefits: We offer medical, dental, and vision coverage to support your well-being.
• 401(k) with Company Match: Secure your future with our retirement plan.
• Opportunities for Growth: As a growing company, we are always looking for passionate individuals to develop into future leaders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed