Shift Manager

Wagons West Management•Casper, WY
•Onsite

About The Position

At Pizza Ranch, we believe that all Team Members are vital to the successful operation of our restaurants. As a Shift Manager, you will be counted on to be a positive leader and to encourage your teammates during each shift. You will be trained to be an expert in front and/or back of the house operations, procedures, and processes and will assist in driving and maintaining high standards. You will also be looked to as a leader in the training and development of staff and in building a culture of excellence. Most importantly, you will have the opportunity to provide genuine care for all our staff and guests and to create a legendary impact on those you encounter during your shift.

Requirements

  • High school diploma or GED
  • Proven ability to work in a fast-paced setting
  • Strong multi-tasking skills
  • Ability to be mobile and/or on your feet for extended periods of time during the entire shift
  • Exceptional organizational, communication, and guest service skills
  • Strong people skills
  • Completed the Certified Trainer program on Pizza Ranch University

Responsibilities

  • Assist in the training of new team members as well as the continuous training of existing staff
  • Assist with answering questions about standards and operations from team members
  • Assist to ensure high-quality food standards are met
  • Assist to ensure full, fresh, and clean buffets are maintained
  • Provide Legendary guest service and lead staff to do the same
  • Assist in maintaining inventory of all needed supplies (Dough Pull Sheet, Prep Planner, and Salad Bar Stock)
  • Follow and verify that checklists are utilized for each shift
  • Assist the management team to cut waste, decrease costs and improve profits.
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