Shift Manager - Minuteman Hourly Full Time

Minuteman Food Mart•Surf City, NC

2d•Onsite

About The Position

The Restaurant Shift Manager is responsible for overseeing daily operations during their shift, ensuring a high level of customer service and efficient team performance. This role involves managing staff, coordinating activities, and maintaining the overall quality and safety standards of the restaurant. The Shift Manager plays a key role in supporting the restaurant's goals and delivering an exceptional dining experience. A detailed Job Description will be available when you begin employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Requirements

High school diploma or equivalent
Minimum of [X years] of experience in the food service industry
At least [X years] in a supervisory role
Strong leadership and team management abilities
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and manage multiple tasks effectively
Proficient in point-of-sale (POS) systems and restaurant management software
Strong problem-solving skills and attention to detail
Ability to stand for long periods and perform physical tasks, including lifting (up to [specify weight, if applicable])
Must be able to work flexible hours, including nights, weekends, and holidays as required
Ability to navigate a busy restaurant environment efficiently

Nice To Haves

Additional education in hospitality or restaurant management is a plus

Responsibilities

Supervise and lead team members during shifts, providing direction and support.
Assist in training and developing staff to enhance performance and customer service skills.
Oversee daily operations, ensuring compliance with company policies and procedures.
Monitor food quality, presentation, and safety standards to maintain high operational standards.
Ensure that all guests receive prompt, friendly, and efficient service.
Address customer inquiries, complaints, and feedback in a professional manner, striving to resolve issues effectively.
Assist in managing labor costs, inventory, and supplies to maximize profitability.
Prepare cash registers and ensure accurate cash handling and reporting at the end of each shift.
Create and manage employee schedules to ensure appropriate coverage during peak hours.
Monitor employee performance, providing feedback and conducting performance evaluations.
Enforce health and safety regulations, ensuring a safe working environment for all employees.
Conduct regular inspections of the restaurant to ensure cleanliness and compliance with health codes.