Shift Manager

Domino's Franchise•River Falls, WI

8h•Onsite

About The Position

We're looking for an experienced and motivated Shift Manager to join our team in River Falls, United States. As a Shift Manager, you'll be the driving force behind our operations during your shift, ensuring excellence in every aspect of our business. This is your opportunity to lead a dynamic team, make impactful decisions, and demonstrate your management capabilities in a fast-paced environment. If you're organized, detail-oriented, and passionate about delivering exceptional results, we want to hear from you!

Requirements

Proven management or supervisory experience in a retail, food service, hospitality, or similar operations environment
Strong leadership and interpersonal skills with the ability to motivate and develop team members
Excellent organizational and time management abilities with strong attention to detail
Proficiency in cash handling, basic math, and financial accuracy (ability to make correct change and process transactions)
Solid communication skills, both verbal and written, with the ability to interact professionally with diverse groups
Competency with point-of-sale (POS) systems and computer applications
Ability to multitask effectively and work efficiently under pressure in a fast-paced environment
Flexibility to work varying shifts, including evenings, weekends, and holidays as needed
Reliable transportation and consistent attendance and punctuality
Commitment to following all company policies, procedures, and safety protocols
Valid driver's license with safe driving record meeting company standards.
Access to insured vehicle which can be used for delivery.

Nice To Haves

Previous experience in a management or assistant manager role
Knowledge of inventory control systems and cost management practices
Experience with staff scheduling and performance management
Familiarity with food service or retail operations
Conflict resolution and problem-solving expertise
Analytical mindset with the ability to interpret data and make informed decisions
Passion for customer service and creating positive customer experiences
Demonstrated ability to train and mentor team members

Responsibilities

Oversee all operations during assigned shifts, including cost controls, inventory management, cash handling, and customer relations
Lead, motivate, and support your team members, setting a positive example by consistently following all company policies and procedures
Manage staffing schedules, coordinate team assignments, and ensure adequate coverage to meet operational needs
Monitor and maintain store cleanliness, product quality, and adherence to company standards and brand image
Handle cash reconciliation, process financial transactions accurately, and maintain strict cash control protocols
Analyze operational data, track performance metrics, and identify opportunities for improvement and efficiency
Resolve customer concerns and complaints with empathy and professionalism, ensuring customer satisfaction
Train and coach team members on job duties, company procedures, and customer service excellence
Prepare and complete required paperwork, reports, and documentation in a timely and accurate manner
Ensure compliance with health, safety, and regulatory requirements throughout your shift
Communicate effectively with management, team members, and customers to maintain transparency and collaboration
Work flexibly to meet business needs, including evenings, weekends, and varying shift schedules