Shift Manager VLT - Eldorado Scioto Downs ( Columbus, Ohio )

Caesars EntertainmentColumbus, OH
Onsite

About The Position

Oversees the daily VLT operations of the gaming floor.

Requirements

  • Must be 100% customer service focused
  • Possess good interpersonal skills
  • Be organized
  • Be able to work in a fast paced and demanding environment
  • Must be detail-oriented
  • Possess computer skills
  • Handle multiple tasks simultaneously
  • Confidentiality a must
  • Must have knowledge of all Games on the Gaming Floor and be able to determine proper payouts
  • Must also have basic computer skills
  • Must be able to stand/walk/ sit for extended periods
  • May be exposed to working in a noisy, smoke/secondary smoke environment
  • Must be at least 21
  • Must be able to obtain and maintain appropriate licensing
  • Must be able to pass a background investigation
  • High School Diploma or equivalent

Nice To Haves

  • Ability to push and pull up to 50 pounds
  • Ability to lift and carry objects up to 30 pounds
  • Ability to bend, stoop, twist, reach, and kneel repetitively
  • Ascend and descend stairs and maintain equilibrium for an extended period
  • Must be able to work from a standing position and/or walking motion for extended period
  • Ability to work in a smoking and pet-friendly environment

Responsibilities

  • Scheduling for all employees on their respective shift
  • Charting attendance
  • Issuing disciplinary actions when needed
  • Maintain interaction with Manager of VLT Operations and assistant shift managers to pass on any pertinent information
  • Log all the day’s events in the log book
  • Meet and greet jackpot winners of certain amounts when the assistants are not available to do so, and assist the guests with any needs, questions, or problems they may have.
  • Be available to all assistant floor managers, supervisors and attendants for any needs they may have
  • Be on the lookout for any suspicious activities, and assist with any projects they need completed.
  • All other duties as assigned.
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