Shift Manager I

Dufry Careers•Orlando, FL

1d•Onsite

About The Position

The Shift Manager I position is responsible for completing opening, daily, and closing procedures and checklists in accordance with company policies. This role assists the Assistant General Manager (AGM) or General Manager (GM) in managing day-to-day activities of associates within a defined restaurant or point-of-sale area. The Shift Manager I participates in the interview process, provides input on hiring decisions, and recommends status changes for associates. This role also assigns work tasks, helps prepare schedules, ensures all shifts are covered, and actively monitors that associates take their mandated breaks and meal periods. Additionally, the Shift Manager I ensures display areas are clean and stocked, equipment is in good working order, and operates the cash register following all company policies. This position monitors compliance with wellness and safety procedures, builds awareness, and reports safety concerns. The Shift Manager I also places orders, receives goods, processes invoices, and ensures the company has current contact information for all associates.

Requirements

Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards

Responsibilities

Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
Actively ensures all associates take all mandated rest breaks and meal periods
Ensures display areas are appropriately clean, stocked, and visually appealing
Ensures all equipment is in good working order
Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
Places orders for individual units, receives goods, processes invoices
Ensures that the company has most current contact information for all associates working in the restaurant.