Shift Manager Count Team (Drop Team Shift Manager)
Resorts World NYC•Village of Monticello, NY
•Onsite
About The Position
The Shift Manager Count Room is responsible for overseeing aspects of the Count Room such as table games count, slot drop pick-up, and transferring the slot drop to the Count Room. This role ensures compliance with applicable laws, rules, and regulations of the Gaming Commission, Federal and State laws governing monetary transactions, and company policies, procedures, and controls.
Requirements
- Ability to stand for extended periods of time
- Ability to supervise subordinate staff members
- Ability to operate currency/voucher counting equipment
- Ability to use computer equipment
- Ability to move and life approximately 50 pounds
- Ability to count large quantities of cash and prepare proper documentation thereof
- Ability to supervise subordinate staff members
- High School Graduate or GED required
- Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission.
- Working knowledge and understanding of a broad range of slot machines and systems
- Must be able to obtain and retain a New York State Gaming Commission License
Nice To Haves
- Prior casino experience preferred
Responsibilities
- Ensures the integrity of all Count transactions
- Assists in table games count and slot drop, counting money, and reconciling gaming revenue
- Prepares various reports, transfer sheets, reconciles all totals to the Soft Count Summary; forwards all information to appropriate individual(s)
- Maintains a thorough, working knowledge of laws, rules and regulations of the Gaming Commission, as well as company policies, procedures and controls
- Manages team members of the Drop Count department. Maintains all records, reports and other required paperwork in the Count Department
- Conducts the necessary research to effectively resolve Count disputes
- Facilitates the flow of information, by attending regularly scheduled departmental meetings
- Held accountable for the accuracy and thoroughness of departmental records and reports
- Ensure effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments
- Maintains the highest level of confidentiality
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
