Shift Manager - Cage
About The Position
Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere. Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations. Establish, implement, and enforce policies and procedures in accordance with local, state, and federal regulatory requirements, Company initiatives, and organizational goals. Maintain and enforce physical safeguards over all monies, forms, and records. Manage redemption kiosk, table games, and electronic gaming device (EGD) drop and count process. Manage count room operations by ensuring staff verifies calculations and reconciles summary reports. Immediately document and report irregularities. Coordinate functions in the main bank, cashier cage, and credit department. Monitor activities that could affect the efficiency and effectiveness of all cage cashiering functions, including the internal control environment. Direct and supervise the overall casino cage and credit operations and personnel. Assist the Marketing in the development and execution of casino marketing programs to stimulate revenue growth while maintaining acceptable margin performance. Select, train, and develop team members through education, training, coaching, and corrective action. Authorizes lines of credit. Ensure equipment and supplies are adequately maintained. Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program. Collaborate with all operational casino areas to promote efficiency across the organization. Perform other duties as assigned.
Requirements
- Must have at least two years of Casino Cage managerial experience.
- Must be 21 years of age or older
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- Must have a high school diploma or equivalent
- Must uphold strict confidentiality relative to financial data and casino policies
- Must have a working knowledge of federal, state, and local tax law as well as gaming laws and banking regulations
- Must have a working knowledge of currency reporting requirements
- Must be proficient in the entire Microsoft Office Suite
- Must be able to lead and motivate a team
- Must have above-average math skills and pass a math assessment issued by the company
- Must pass a color vision assessment issued by the company
Nice To Haves
- Bachelor’s degree strongly preferred
Responsibilities
- Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Establish, implement, and enforce policies and procedures in accordance with local, state, and federal regulatory requirements, Company initiatives, and organizational goals
- Maintain and enforce physical safeguards over all monies, forms, and records
- Manage redemption kiosk, table games, and electronic gaming device (EGD) drop and count process
- Manage count room operations by ensuring staff verifies calculations and reconciles summary reports
- Immediately document and report irregularities
- Coordinate functions in the main bank, cashier cage, and credit department
- Monitor activities that could affect the efficiency and effectiveness of all cage cashiering functions, including the internal control environment
- Direct and supervise the overall casino cage and credit operations and personnel
- Assist the Marketing in the development and execution of casino marketing programs to stimulate revenue growth while maintaining acceptable margin performance
- Select, train, and develop team members through education, training, coaching, and corrective action
- Authorizes lines of credit
- Ensure equipment and supplies are adequately maintained
- Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
- Collaborate with all operational casino areas to promote efficiency across the organization
- Perform other duties as assigned
Benefits
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
