Shift Leader 1ST Shift

SUNNY GLEN CHILDRENS HOME INC•Brownsville, TX

1d•Onsite

About The Position

The Lead Youth Care Worker (LYCW) position at Sunny Glen Children's Home is responsible for the caretaking and directing of Unaccompanied Children in care as well as designated staff. The LYCW is in charge that communication is flowing for every activity including the program’s overall headcount. The LYCW is also the point of contact for daily intakes/discharges as well as any off-site activities for the unaccompanied child. Other duties may apply aside from those listed in the Essential Duties and Responsibilities of the job role.

Requirements

Must be 21 years of age or older.
Must be bilingual in English and Spanish.
Minimum GED or High School Diploma required.
Minimum of at least 6 months as a shift lead at any UC program (replaceable by 1+ years of providing direct care to Unaccompanied Children).
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Knowledge of Microsoft Office, Paycom, and Electronic Case Management software.
Valid Texas ID with an excellent driving record.
Record of tuberculosis screening showing the employee is free of contagious TB.
Regularly required to stand, walk; stoop, kneel, crouch, or crawl and talk or hear.
Frequently required to use hands to finger, handle, or feel and reach with hands and arms.
Occasionally required to sit; climb or balance and taste or smell.
Regularly exert up to 25 pounds of force (mopping, lifting groceries, moving furniture, cooking, etc.).
Occasionally be able to perform a restraint on youth weighing up to 200 lbs.
Able to frequently maintain visual and auditory supervision of multiple children.
Able to make quick decisions, tolerate frustration and be able to always balance mental toughness with compassion.
Able to multitask.

Responsibilities

Log information accurately, efficiently, and properly in any given situation where the child is on an observation, sleep, water, or behavioral log, etc.
Properly supervise children in their line of sight and be in the immediate line of hearing.
Maintain professional boundaries and immediately report any situation that may raise a concern.
Direct traffic in highly congested areas of the schedule (such as showers, shift transitions, recreation time, etc.).
Communicate effectively with his/her assigned team members and be fair in his/her approach of job duty assignments.
Meet deadlines under pressure and in a highly paced-environment.
Maintain an approachable demeanor for children as well as staff.
Immediately intervene (whether verbally or physically) in any situation involving a child to assist in de-escalating the situation and having it immediately reported for proper documentation to be conducted in a timely manner.
Conduct and process child through the intake process and/or mentor another staff member during the intake process through iDirect Doc.
Provide mentorship to any new employees to Sunny Glen Childrens Home.
Locate and gather all necessary documentation on any unaccompanied child in-care (e.g., turning over any NTA packets received to the corresponding department, organizing and submitting all behavioral/non-behavioral logs/forms of the children are on at the end of shift, etc.).
Assist during fire drills, mock evacuations, etc.
Ensure the headcount is always accurately provided and to immediately correct any errors.
Direct traffic of unaccompanied children and staff during any fire drills or events held indoors or outdoors.
Discharge unaccompanied children from iDirect Doc as well as the UC Portal in a timely manner.
Email program leadership as well as any other respective department immediately of any discharges, on-site reunifications, intakes, etc.
Be well-versed with program policies and protocols, being able to properly follow policies, and advise staff of those protocols.
Arrive to his/her shift on time as well as properly manage and arrange the next day's duties/shift rundown.
Ensure that the medical department receives the assistance it needs during PRN medications.
Other duties may be assigned.