Salem Crumbl Shift Leader

Crumbl Cookies•Salem, NH

18h•Onsite

About The Position

Leadership at Crumbl isn't just about supervising-it's about inspiring. As a Shift Lead, you will set the tone for your team, creating a fun, high-energy environment where service, teamwork, and quality come first. You'll serve as a role model, encouraging collaboration and ensuring that every guest receives an exceptional experience. Our most successful leaders are proactive, upbeat, and passionate about uplifting those around them.

Requirements

Previous leadership experience, ideally in a food service or fast-paced retail environment.
Confident leading a team.
Quick to solve problems.
Committed to maintaining high standards.
Strong communication skills.
Comfortable using point-of-sale systems.
Basic understanding of technology and performance tracking.
Capable of multitasking without compromising quality.
At least 18 years old.
Reliable transportation to and from work.
Ability to stand for extended periods.
Ability to lift up to 25 lbs.
Friday and Saturday availability is required.
Expected to work at least two weekends per month.

Nice To Haves

Morning shifts or mother's hours availability.
Shifts begin at 6:00 AM and can end by 12-1 PM.

Responsibilities

Lead and support your team during active shifts.
Oversee day-to-day store operations, including cookie preparation, baking, quality checks, customer service, and cash handling.
Assign and rotate team members to specific stations, making sure everyone is working efficiently and cohesively toward daily goals.