Shift Leader

Taco Bell•Waipahu, HI

13d•Onsite

About The Position

The Shift Leader (SL) reports directly to the General Manager (GM). The SL assists the GM in the achievement of the restaurant’s people, operational and financial goals. This role is responsible for daily restaurant operations and ensuring compliance with Brand and Company Standards and targets.

Requirements

High School Diploma
Must obtain a Tuberculosis Clearance Certificate.

Nice To Haves

Dynamic, energetic, and positive leader, a self-starter, proactively driven to get things done
Customer-first mindset
Strong interpersonal skills
Team player and willingness to learn mindset

Responsibilities

Assists GM in achieving restaurant’s staffing and development goals
Assists GM in monitoring/ improving employee morale
Personally coaches staff
Assists GM in achieving sales and profits to plan
Displays urgency in correcting daily financial control deficiencies
Delivers/ improves delivery of QSC to franchise operational standards
Oversee proper product preparation, rotation, portioning, cooking, and holding times
Ensures that safety is a priority for all employees. Act in a safe manner and do not put self or others at risk.
Take reasonable care for your own health and safety at work, and that your actions/omissions do not cause harm to any other person in the workplace (including, for example, co-workers and customers)
Participate in creating and maintaining a safe and healthy work environment, particularly by complying with instructions, policies and procedures.
Advise manager of any/all work related injuries, accidents, near misses and hazards or potential hazards (including any faults to equipment), and risks or potential risks to health and safety.
Execute the MIC success routine and ensure responsibilities under people, customer, and service are completed
Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s)
Ensure that employees are clean and neat in appearance
Personally demonstrate that customer needs are the highest priority
Ensure food safety, quality, and accuracy of orders
Resolve customer complaints quickly while maintaining positive customer relations
Performs other duties as assigned.