Shift Leader Vehicle Service Specialist

Valvoline Instant Oil Change - Henley Enterprises • Estero, FL

9d • $20 • Onsite

About The Position

Henley Enterprises, the largest franchisee of Valvoline Instant Oil Change, is looking for aspiring leaders for the Shift Leader role. This position is an opportunity to learn the operations of service centers, develop leadership skills, gain responsibility, and advance into a management role. The Shift Leader role is active and involves assisting with daily operations, providing superior customer service, and possessing expertise in the company's products and services. Henley Enterprises offers a fast-track to success for those ready for career advancement.

Requirements

• A positive attitude
• Willingness to learn and work as part of a customer-focused team
• At least 6 months automotive experience and/or one year of retail shift leader/key holder experience
• Attention to detail and ability to follow instructions.
• Excellent problem-solving skills
• Strong customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks.
• Able to learn and follow the VIOC SuperPro process for all services.
• Achieve SuperPro certification.
• Must have reliable transportation.

Responsibilities

• Provide exceptional customer service and address any concerns or questions.
• Perform oil changes, filter replacements, and lubrication services for vehicles.
• Inspect vehicles for any potential issues or areas that require attention.
• Conduct basic maintenance tasks such as tire rotations and fluid level checks.
• Basic computer knowledge/aptitude
• Keep track of inventory and ensure all supplies are readily available.
• Maintain a clean and organized work environment.
• Follow safety protocols and guidelines to ensure a safe working environment.
• Inspecting and replacing car lights and wipers.
• Check fluid levels and add fluids to vehicle when necessary.
• Inspect/replace engine air filter and cabin air filter.
• Add oil to engine in the proper amount based on specifications of vehicle make/model.
• Able to remove/rotate/lift/reinstall tires for tire rotation service.
• Lubricate necessary components of the chassis/driveline.
• Perform additional services on cooling systems and transmissions.
• Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
• Able to move from bay to bay to perform services on multiple vehicles.
• Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
• Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
• Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
• Able to move/transport items up to approximately 50 pounds.
• Able to work with tools to perform duties in tight sometimes hard to reach areas.
• Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.

Benefits

• Paid on-the-job training
• No late evenings – Most locations close by 7pm
• Competitive pay set at $20.25 Per Hour
• Now offering DailyPay! Have the flexibility to get paid daily
• Promoting from within – 95% of upper-level management started out in an entry-level position
• Tuition Reimbursement
• Employee Discount – 50% off most services for up to 2 vehicles
• Paid vacation and holidays
• Medical, Dental, Vision, and 401(k) Savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed