West Lebanon Shift Leader - Closer

Crumbl CookiesLebanon, NH
Onsite

About The Position

If you're looking for afternoon or closing shifts, this is the perfect opportunity! Shifts begin as late as 4:00 PM - must be able to close and stay until 10:15 PM at a minimum. Reclaim your day and make that dough at night! Join our fast-growing team at Crumbl Cookies and earn between $21 and $23 per hour, including tips, with an overall average of $22 per hour. This is a year-round leadership position, and consistent availability is required to ensure strong team continuity and performance. We are hiring for both full-time and part-time roles. Leadership at Crumbl isn't just about supervising-it's about inspiring. As a Shift Lead, you will set the tone for your team, creating a fun, high-energy environment where service, teamwork, and quality come first. You'll serve as a role model, encouraging collaboration and ensuring that every guest receives an exceptional experience. Our most successful leaders are proactive, upbeat, and passionate about uplifting those around them.

Requirements

  • Must be at least 18 years old.
  • Reliable transportation to and from work.
  • Ability to stand for extended periods.
  • Ability to lift up to 25 lbs.
  • Friday and Saturday availability is required.
  • Must be able to work closing shifts until at least 10:15 PM.
  • Previous leadership experience, ideally in a food service or fast-paced retail environment.
  • Confident leading a team.
  • Quick to solve problems.
  • Committed to maintaining high standards.
  • Strong communication skills.
  • Comfortable using point-of-sale systems.
  • Basic understanding of technology and performance tracking.
  • Capable of multitasking without compromising quality.
  • Consistent availability is required.
  • Must be able to close and stay until 10:15 PM at a minimum.

Responsibilities

  • Lead and support your team during active shifts.
  • Oversee day-to-day store operations, including cookie preparation, baking, quality checks, customer service, and cash handling.
  • Assign and rotate team members to specific stations, making sure everyone is working efficiently and cohesively toward daily goals.

Benefits

  • Two weeks of paid vacation (PTO)
  • Health insurance options starting as low as $200 per month
  • $250 sign-on bonus paid after 90-days of consecutive employment
  • One guaranteed weekend day off
  • 50% off all Crumbl products
  • Up to $1,000 in employee referral bonuses
  • 10% tuition discount at Southern New Hampshire University
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