Shift Lead (KFC)

LV Petroleum•Littlefield, AZ

4d•Onsite

About The Position

KFC is looking for motivated and dependable Shift Leads to help lead our team in a fast-paced, customer-focused environment. As a Shift Lead, you will support daily restaurant operations, help coach team members, and ensure guests receive great food and exceptional service every shift. This role is perfect for someone who enjoys leading by example, working with a team, and delivering a great customer experience.

Requirements

Previous restaurant, food service, retail, or customer service experience preferred
Leadership or supervisory experience is a plus
Strong communication, teamwork, and customer service skills
Ability to multitask and work efficiently in a fast-paced environment
Positive attitude, reliability, and strong work ethic
Flexible availability, including nights, weekends, and holidays preferred
Must be able to stand for extended periods and lift up to 50 lbs as needed

Responsibilities

Lead and supervise team members during shifts to ensure smooth and efficient operations
Ensure food quality, accuracy, and presentation meet KFC standards
Deliver outstanding customer service and resolve guest concerns professionally
Help maintain cleanliness and organization throughout the restaurant, kitchen, and dining areas
Assist with opening and closing procedures, including cash handling and shift transitions
Support food safety, sanitation, and health compliance standards
Train, coach, and support team members to improve performance and teamwork
Delegate tasks and help manage workflow during busy periods
Assist with inventory, stocking, and minimizing food waste
Ensure kitchen equipment is properly maintained and report any issues to management
Support management with daily operations and help achieve restaurant goals