Shift Lead Position(01639) - 1411 W State HWY J

Domino's Franchise • Ozark, MO

7d

About The Position

Domino’s is hiring dependable, motivated Shift Leads to guide the team and help keep the store running smoothly. This is a hands-on leadership position: Shift Leads work alongside team members while directing shifts, maintaining standards, solving problems, and fostering a positive, productive work environment. They also assist customers, prepare pizzas, clean, stock, and support daily operations while taking responsibility for shift and team performance. Previous management experience is helpful but not always required; the company is willing to train candidates with a strong work ethic, positive attitude, reliability, and willingness to lead. Starting pay is $16.00 per hour, with the rate potentially varying based on experience, availability, and qualifications. The role offers opportunities for advancement and increased responsibility, including potential progression to Assistant Manager, General Manager, and beyond.

Requirements

• Meet applicable minimum age requirements for the position.
• Be legally authorized to work in the United States.
• Communicate clearly with customers, team members, and management.
• Have basic math and cash-handling skills.
• Be able to use computers, touchscreens, phones, and basic workplace technology.
• Have reliable attendance and punctuality.
• Be able to work scheduled shifts, including evenings, weekends, and holidays based on store needs.
• Be willing to learn and follow Domino’s standards, policies, and procedures.
• Be dependable, punctual, positive, and professional, and comfortable taking responsibility.
• Lead by example, communicate respectfully, and be comfortable giving direction to others.
• Stay calm under pressure, address problems, and make sound decisions during challenging situations.
• Be organized and efficient, able to multitask in a fast-paced environment, and willing to help wherever needed.
• Remain focused on customer service, food quality, cleanliness, and results.
• Stand and walk for extended periods in a fast-paced restaurant environment.
• Bend, reach, crouch, and move throughout the store.
• Use hands frequently for food preparation, cleaning, order entry, and other tasks.
• Lift and carry up to 50 pounds as needed and stock ingredients and supplies.
• Work around hot ovens and food preparation equipment and experience temperature changes between work areas and the walk-in cooler.
• Perform repetitive tasks while maintaining speed, accuracy, and quality.

Nice To Haves

• Previous management experience is helpful but not always required.
• Previous restaurant, retail, customer service, or leadership experience is helpful but not always required.

Responsibilities

• Lead by example and set the pace for the team.
• Work alongside team members, including during busy periods.
• Direct team members and keep them focused on shift priorities.
• Assist customers at the front counter and pickup window, and provide friendly, professional service.
• Handle customer concerns calmly and professionally.
• Take and process orders accurately.
• Prepare pizzas and other menu items according to Domino’s standards.
• Monitor food quality, order accuracy, and service speed.
• Maintain a clean, organized, and safe store.
• Delegate cleaning, stocking, and operational tasks, and follow up to ensure they are completed.
• Coach team members on procedures and performance expectations.
• Help train and support new team members.
• Manage workflow and adjust priorities during busy periods.
• Support a positive, respectful, and accountable team environment.
• Follow and help enforce company policies, food safety standards, and operating procedures.
• Assist with cash handling and shift accountability.
• Communicate important shift information to store management.
• Support the management team with daily store operations.
• Take ownership of problems and help find solutions.
• Hold yourself and others accountable to store standards and communicate concerns to management promptly.
• Help create a workplace where team members can succeed and protect the customer experience.
• Take pride in the performance and condition of the store.

Benefits

• Comprehensive on-the-job training.
• Hands-on leadership experience and an opportunity to build management skills.
• Opportunities for advancement and increased responsibility.
• Potential career progression into Assistant Manager, General Manager, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed