Starbucks Shift Lead

Iowa 80 Truckstop • Walcott, IA

4d • Onsite

About The Position

Lead the Team. Create Great Experiences. Love What You Do. Are you looking for a fun, fast-paced career where your love for coffee and people can shine? Do you enjoy the aroma of freshly brewed espresso and creating memorable moments for others? If you’re a natural leader who enjoys coaching a team, helping customers, and keeping things running smoothly, we’d love to have you join our Starbucks team as a Shift Lead!

Requirements

• Must be 18 or older
• Reliable transportation
• Cash handling experience
• Strong customer service and communication skills
• Ability to coach, motivate, and hold others accountable
• Comfortable handling difficult customer situations with professionalism
• Reliable, responsible, and able to make sound decisions
• Someone who leads by example and treats both customers and coworkers with respect
• We are committed to providing a safe work environment. We require a pre-employment drug test for any drugs causing impairment, which includes recreational marijuana. We also require random drug testing.

Nice To Haves

• Previous leadership, supervisory, or team-lead experience preferred

Responsibilities

• Lead and support the team throughout each shift
• Coach employees and provide guidance to help them succeed
• Set the standard for excellent customer service
• Handle customer questions, concerns, and complaints professionally
• Oversee cash handling and ensure transactions are accurate and secure
• Help maintain a clean, organized, and welcoming environment
• Communicate expectations clearly and hold team members accountable
• Help keep the shift running efficiently and step in wherever needed
• Lead by example with a positive, professional attitude

Benefits

• $1.00 Weekend Premium

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed