Shift Lead (R. Greenleaf) - Clovis

Vireo Health • Clovis, NM

3d • $17 - $20 • Onsite

About The Position

The Shift Lead is a non-supervisory role that supports the Store Director and Assistant Manager in keeping store operations running smoothly. The role helps maintain compliance with policies, procedures, and operational guidelines while supporting an excellent customer experience and efficient dispensary operations. The Shift Lead contributes to the success of the store through customer service, cash-handling support, and inventory management.

The position is full-time at the R. Greenleaf location in Clovis, New Mexico. The stated pay is $17.00 per hour, with potential earnings of up to $19.73 per hour including variable tips. Store schedules vary based on business needs; stores operate seven days a week, with hours and schedules varying by location. The role requires the ability to lift 25 pounds or more multiple times per day and to obtain and maintain a valid New Mexico Food Handler License.

Requirements

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficient in cash handling and accurate basic math calculations.
• Reliable, punctual, and possesses a strong work ethic.
• Ability to lift 25 pounds or more multiple times per day.
• Must be able to obtain and maintain a valid New Mexico Food Handler License to support safe and compliant handling of cannabis products.
• Ability to work a variable schedule based on business needs, including nights, weekends, and holidays.

Nice To Haves

• Previous experience in a retail or customer service role is preferred.
• Knowledge of cannabis and its products is a plus.

Responsibilities

• Provide customers with a friendly and welcoming experience, offer product information and guidance, and respond to questions and concerns.
• Maintain a clean and organized store environment and collaborate with the team on improvements based on customer feedback.
• Assist with customer returns and exchanges.
• Support staff training on proper cash-handling and transaction procedures.
• Work with colleagues on daily cash reconciliation and reporting, participate in register audits, and help colleagues with advanced register functions.
• Collaborate with the finance department to improve cash flow and financial efficiency, and assist in refining cash-handling procedures.
• Contribute to product quality and safety standards and organize products for restocking and accessibility.
• Collaborate with inventory staff to maintain accurate inventory levels, implement in-store promotions, and monitor supply-chain performance.
• Report and analyze product trends and customer preferences with team members.
• Perform additional duties as needed to support store operations.

Benefits

• Medical, dental, and vision benefits.
• Short-term and long-term disability benefits.
• Health Savings Account (HSA), Flexible Spending Account (FSA), and dependent care benefits.
• Voluntary life insurance and Employee Assistance Program (EAP).
• 401(k) match.
• Competitive pay, paid time off, and employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED