General Manager (R. Greenleaf)

Vireo Health•Las Cruces, NM

3d•Onsite

About The Position

The General Manager oversees all aspects of dispensary operations, providing strategic direction to the team and ensuring daily operations meet performance metrics and customer expectations. The role is responsible for regulatory compliance, inventory and supply chain management, merchandising, scheduling, sales goals, team development, and financial performance. The General Manager works collaboratively with colleagues across the company to support shared goals and build a culture of excellence. The position is based at the R. Greenleaf location in Las Cruces, New Mexico. The schedule varies according to business needs. Stores operate seven days a week, from 8:00 a.m. to 11:45 p.m., with hours varying by location. The role may require nights, weekends, and holidays, and includes lifting 25 pounds or more multiple times per day. The person in this role must be able to obtain and maintain an active Marijuana Enforcement Division (MED) badge in Colorado. Compensation is $55,000 per year. The employer describes tips as variable and dependent on factors including shift availability, schedule, employment status, operating hours, weekends or nights, and dispensary location. The posting also mentions paid time off and employee discounts.

Requirements

Bachelor's degree in business or a related field.
At least 5 years of experience in retail management.
Must be at least 21 years of age.
Demonstrated people-management and staff-development skills.
Strong customer service expertise, including experience supervising retail associates and handling invoices and cash.
Professionalism, punctuality, trustworthiness, and excellent interpersonal and communication skills.
Proficiency with business technologies, hardware, and software, including HR systems for timesheet management, time clocks, POS systems, and Microsoft Office.
Ability to lift 25 pounds or more multiple times per day.
Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in Colorado.
Ability to work a schedule that varies with business needs, including potential nights, weekends, and holidays.

Nice To Haves

Retail management experience in the cannabis industry.

Responsibilities

Provide strategic direction and leadership to the dispensary team.
Ensure daily operations meet or exceed performance metrics and customer expectations.
Oversee product merchandising and maintain an attractive, organized store layout.
Develop and implement staff schedules to meet business needs and support excellent customer service.
Monitor and improve supply chain logistics to optimize product availability and reduce stockouts.
Ensure strict adherence to state and local cannabis regulations.
Develop and maintain compliance protocols, including record-keeping.
Coordinate internal and external audits and implement corrective actions as needed.
Stay current on changes to cannabis laws and ensure staff comply with them.
Train and mentor staff, fostering professionalism and expertise.
Conduct regular performance evaluations and provide constructive feedback.
Implement training programs to keep staff informed about products and regulations.
Foster a motivated, high-performing team focused on customer satisfaction.
Develop and manage the dispensary budget, analyzing revenue and expenses.
Monitor and report on key financial performance indicators.
Perform additional duties as needed to support overall operations.