Shift Lead 1
About The Position
As a Shift Lead 1, you will support the performance of a Leslie's store to help ensure it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and merchandising objectives. You will learn best practices for training and developing a team and set expectations for excellent customer service by leading by example. The role involves collaborating with the General Manager to learn store operations, sales plans, profit margins, payroll, and controllable expenses. It also includes water analysis and mechanical repairs, supporting sales growth, maintaining safety and store presentation, assisting with merchandising and inventory control, and performing opening and closing duties that may include delivering the daily bank deposit.
Requirements
- Must be at least 18 years of age.
- High school diploma or equivalent.
- A valid driver's license and reliable transportation.
- Ability to achieve placement in the succession program.
- Excellent communication skills and computer proficiency.
- Ability to complete required training within two months of hire.
- At least one year of external retail experience, or a proven track record as a Lead for at least six months with successful completion of Basic, Intermediate, and Advanced training modules.
- Before becoming a key holder, candidates must successfully complete testing on all required Intermediate training.
- Ability to lift 50 lbs.
Nice To Haves
- Experience leading a team is preferred.
- New hires with at least six months of managerial experience may be considered for this position.
Responsibilities
- Collaborate with the General Manager to learn store operations, sales plans, profit margins, payroll, and controllable expenses.
- Conduct water analysis and mechanical repairs.
- Increase commercial and residential sales and customer counts.
- Ensure the team follows all safety protocols.
- Identify new talent to join the team.
- Maintain a clean, well-merchandised, and welcoming environment.
- Assist with merchandising and inventory control.
- Perform opening and closing responsibilities, which may include delivering the daily bank deposit.
- Lead by example in providing excellent customer service and learn best practices for training and developing a team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
