Lead

Wingstop - Sizzling Platter • Hamilton, OH

8d • $15 - $15 • Onsite

About The Position

Wingstop is more than a restaurant — it is a full-on flavor experience. Since 1994, we have been serving fresh, made-to-order wings that keep guests coming back. Our mission is simple: serve the world flavor through great food and unforgettable service. At Wingstop, every role matters. As a Shift Lead, you will play a critical role in guiding the team, supporting operations, and ensuring every guest leaves satisfied.

Requirements

• Previous restaurant or leadership experience preferred
• Strong communication, leadership, and problem-solving skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Dependable, accountable, and team-oriented
• Flexible availability, including evenings, weekends, and holidays

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth operations
• Provide coaching, direction, and real-time feedback to team members
• Deliver excellent guest service and resolve guest concerns professionally
• Ensure food quality, accuracy, and presentation meet Wingstop standards
• Monitor and enforce food safety, sanitation, and cleanliness requirements
• Assist with opening and closing procedures, including cash handling and shift reporting
• Delegate tasks effectively to maintain efficiency during peak business periods
• Support training and onboarding of new team members
• Maintain a safe and organized work environment
• Step into Crew Member responsibilities as needed

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid time off (where applicable under state/local law)
• Professional Development Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed