Shift Lead Crumbl Exton
About The Position
Crumbl is the nation's fastest-growing and largest gourmet dessert company and bakery, with over 1000 stores in the United States and Canada. We boast over 300 different recipes of cookies, small pies and cakes, and other “LTO”s. The catch is we rotate only six varieties each week so customers always have a new reason to visit (and our employees always get to do something new!). We operate in an “Open Bakery” environment, where the retail customers can see the dough mixing, baking, and dessert assembly LIVE in our bright and vibrant environment. Working at Crumbl is the perfect place for people who like to try new things and to make customers happy.
Requirements
- Previous food service leadership experience
- Availability to work some, but not all, weekend shifts (We're closed on Sundays)
- Availability to open or close store when necessary
- Willingness to attend occasional off-site sales events outside of store
- Completion of Basic Food Handlers certificate
- Completion of all internal training certifications within 90 days of hire
- Comfortable with Smart Phone Apps, Spreadsheets, Email and Online Calendars
- Valid driver's license and reliable transportation to/from work
Responsibilities
- Perform as Manager on Duty during scheduled on-floor shifts in charge of assigning staff to their best positions for the shift, and ensuring they follow policy in all areas.
- Be the front line in resolving customer service issues via phone, in the lobby, and online if needed.
- Mentor and train new entry level staff
- Mentor and train team members on The Crumbl Way
- Coordinate and ensure scheduled dough production, dessert decoration, and baking schedules are on-track
- Execute all Opening, Shift-Change, and Closing procedures when scheduled, including use of app for checklists
- Participate with full management team in developing and nurturing a strong and inclusive culture of integrity, responsibility and excellence
Benefits
- Free uniforms
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Rapid raises and promotion for top performers
- Monthly bonus potential
- Weekly Pay
- Guarantee of at least $2.00 / hour in tips for your non-training hours
- Employee Discount
- Free Cookie with every shift
- Closed Sundays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
