Shift Lead - Weekly Pay + Benefits

LV Petroleum•Strafford, MO

1d•Onsite

About The Position

The Shift Lead at LV Petroleum is responsible for overseeing the daily operations of the convenience store. This role requires a dedicated individual who can lead by example, ensuring that employees deliver exceptional customer service while maintaining the store's operational standards. The Shift Lead will supervise staff, manage inventory, handle cash transactions, and foster a positive working environment. This position is essential for maintaining smooth operations and implementing company policies.

Requirements

High school diploma or equivalent is required.
1-2 years of experience in retail or customer service, with some supervisory experience preferred.
Strong leadership skills and ability to motivate a team.
Excellent communication skills, both verbal and written.
Problem-solving skills and ability to handle customer complaints effectively.
Familiarity with inventory systems and cash registers.
Availability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

Directly supervise staff during shifts, providing guidance and support.
Ensure customers receive high-quality service and address any concerns promptly.
Assist in monitoring stock levels and managing deliveries to maintain inventory.
Oversee cash handling processes and ensure accurate financial reporting.
Train new employees on procedures and customer service expectations.
Enforce safety protocols and maintain compliance with regulations.
Work closely with other management to communicate operational needs and employee performance.