Shift Lead-Bojangles

LV Petroleum•Gilbert, AZ

4d•Onsite

About The Position

LV Petroleum is expanding and looking for a Shift Lead for their new Bojangles restaurant. The Shift Lead is responsible for managing the operations of the restaurant during shifts. This role includes supervising staff, ensuring excellent customer service, and maintaining food safety and quality standards. The Lead will work closely with the management team to implement operational strategies and create a positive dining experience for patrons while optimizing productivity and team performance.

Requirements

High school diploma or equivalent
At least 1-3 years of experience in the food service industry
Strong leadership skills and ability to motivate a diverse team.
Excellent customer service and communication skills.
Knowledge of food safety regulations and health department standards.
Ability to handle cash and basic accounting functions.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Must be able to stand for long periods and perform manual tasks related to food preparation.
Ability to lift heavy items, up to 50 pounds, as required.

Nice To Haves

Relevant culinary or food service education is a plus.
Leadership or supervisory experience preferred.

Responsibilities

Supervise and direct team members, providing training and support to ensure they perform their duties effectively.
Ensure that all customers receive prompt and friendly service, addressing any complaints or issues that arise.
Oversee food preparation processes, ensuring quality, safety, and cleanliness standards are strictly followed.
Manage inventory levels, order supplies, and ensure that the kitchen is stocked efficiently.
Handle cash transactions and ensure accurate financial reporting at the end of each shift.
Assist in effectively managing the restaurant's operations to maximize profitability and efficiency.
Ensure all health, safety, and sanitation regulations are adhered to at all times.