Shift Lead

San Diego • El Cajon, CA

8d • Onsite

About The Position

The Shift Leader works alongside the Assistant Bakery Manager and Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Leader shares in team leadership and collaborates with the bakery management in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Requirements

• High school diploma or GED
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities
• Demonstrated success creating a superior guest experience and coaching others to do the same
• Demonstrated success training new team members
• Demonstrated success directing the work of others
• Demonstrated success achieving productivity goals
• Basic proficiency in Microsoft Word, Excel and Outlook
• Comfort in learning new technologies
• Flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands

Nice To Haves

• Post-secondary education is a plus

Responsibilities

• Create the highest-quality cakes
• Foster a warm, welcoming environment
• Provide a superior guest experience
• Share in team leadership
• Collaborate with bakery management in driving sales and profitability
• Execute day-to-day responsibilities
• Ensure all aspects of the bakery operation comply with NbC standards
• Reinforce core values and bring the brand to life for team members and guests

Benefits

• Great operating hours
• Cake discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED