Shift Lead (Line Coach)
About The Position
Zalat Pizza is looking for Shift Leads who are hands-on leaders that can keep the restaurant moving, the team supported, and the pizza up to standard. The ideal candidate will have previous service-industry experience, be reliable, punctual, and possess strong leadership and communication skills. This role requires comfort in directing others, making decisions during shifts, and staying calm under pressure. Open availability, including opening, closing, late-night, and weekend shifts, is necessary. The role involves making pizzas, opening/closing the restaurant, directing the team, handling customer concerns, leading by example in prep and cleaning, and potentially assisting with inventory, scheduling, and documentation.
Requirements
- Previous service-industry experience required
- Reliable and consistently punctual
- Access to dependable transportation
- Strong leadership and communication skills
- Friendly, coachable, respectful, and team-oriented
- Detail-focused and proud of your work
- Comfortable directing others and making decisions during a shift
- Able to stay calm and neutralize team stress during busy periods
- Open availability, including some opening, closing, late-night, and weekend shifts
- Must be at least 18 years old
- Must be able to stand for 6–10 hours, bend, reach, squat, and lift up to 50 lbs.
Nice To Haves
- Pizza experience strongly preferred
Responsibilities
- Make pizzas and maintain our quality standards
- Open and close the restaurant
- Direct the team during shifts and rushes
- Keep the team productive during slower periods
- Handle customer concerns and operational issues
- Lead by example in prep, stocking, cleaning, and service
- Assist with inventory, scheduling, and documentation
Benefits
- Competitive base pay starting from $14/hour to $16/hour based on experience
- Shared tips averaging an additional $1.50–$4.00/hour
- 50% employee discount
- Paid training
- Referral program + bonus
- Health Insurance (including Medical, Dental, Vision, Life, Disability) for full-time equivalent employees
- 401(k) with company match after 1 year
- Opportunity to advance in management
- Always closed Thanksgiving and Christmas
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
