Shift Engineer

The Atlas Hotel • Boston, MA

9d • $27 - $28 • Onsite

About The Position

The Shift Engineer is responsible for keeping the property in the best possible condition while minimizing inconvenience to customers and employees. At The Atlas Hotel in Boston, the role supports a new hotel opening and helps deliver guest comfort through preventive maintenance, repairs, building-system upkeep, emergency response, and attentive service.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field required.
• Must be able to communicate effectively, verbally and in writing, with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must demonstrate professionalism and genuine, intuitive service.
• Must be able to understand and apply complex information and data from various sources to meet objectives.
• Must be able to maintain confidentiality of information.
• Must be able to handle heavy work: exerting more than 100 pounds of force occasionally, more than 50 pounds frequently, and/or more than 20 pounds (the posting's final threshold is incomplete).
• Flexible and long hours are sometimes required.

Nice To Haves

• At least one year of progressive experience in a hotel or related field preferred.
• Trade school and/or college coursework in a related field is helpful.

Responsibilities

• Perform preventive maintenance and repairs in guest rooms and public areas, including plumbing, electrical, HVAC systems, furniture, fixtures, and finishes.
• Maintain and service major building systems, including boilers, chillers, HVAC, electrical, and plumbing infrastructure.
• Diagnose, troubleshoot, and repair mechanical, electrical, and plumbing issues involving water lines, pumps, kitchen equipment, and air-conditioning systems.
• Replace and program televisions; repair electronic lock systems; and install or repair lighting components.
• Complete carpentry and cosmetic repairs, including furniture repair, sheetrock finishing, painting, and wall-covering restoration.
• Monitor equipment, record readings, test cooling towers, and identify abnormalities.
• Read and interpret blueprints, schematics, and wiring diagrams to support troubleshooting and repairs.
• Maintain accurate records of preventive maintenance, repairs, and equipment performance.
• Complete work in compliance with applicable local, state, and federal codes and safety standards.
• Respond to guest service requests and emergency calls within 10 minutes.
• Follow emergency procedures and provide operational support during critical situations.
• Complete daily shift engineer checklists and promptly report irregularities.
• Maintain exterior areas through snow removal and routine grounds upkeep, including leaf and debris removal.
• Care for, organize, and maintain tools, equipment, and workspaces, keeping the work environment clean and safe.
• Identify safety hazards and report them promptly to the Director of Engineering.
• Attend required hotel meetings and trainings, maintain regular attendance, and wear the proper uniform while maintaining high personal appearance standards.
• Comply with hotel standards and regulations, maximize productivity, identify problem areas, and assist with implementing solutions.
• Handle problems by anticipating, preventing, identifying, and resolving them as needed.
• Cross-train in other department-related areas, maintain confidentiality, and show initiative by anticipating guest and operational needs.
• Perform other duties as requested by management and maintain a warm, friendly demeanor.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED