Shift Coordinator - Who Song & Larry's

Xperience XRG Careers • Vancouver, WA

1d • Onsite

About The Position

A Shift Coordinator is an hourly, non-exempt position responsible for assisting the management team in all aspects of shift management. Completion of the Shift Coordinator Program is a requirement prior to starting the Shift Coordinator training.

Requirements

• High School Diploma preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 18+ years of age
• Possession of or the ability to possess all state-required work cards
• Minimum of one (2) years related experience
• Familiarity with Opentable
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full-service restaurant operations
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Responsibilities

• Performs all duties as outlined in the Shift Coordinator certification program
• Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production
• Delegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply with company standards
• Communicates daily work goals to team from leadership
• Motivates Team Members to exceed guest expectations with food and friendly service in clean surroundings
• Works with team to act on guest feedback and resolve complaints in a timely, friendly and professional manner
• Takes initiative to immediately report violations of safety, sanitation, security and other company policies to restaurant management
• Follows all POS comp procedures and cash handling procedures-May never discount their own checks
• Assist leadership with coordinating and scheduling interviews for hourly team members
• Must follow manager appearance standards when performing Shift Coordinator duties
• Demonstrate appropriate professional and ethical behavior, at all times, when interacting with guests, employees, and managers
• Directs, trains and motivates ongoing shift responsibilities to employees and ensure proper completion of assigned tasks and checklists
• Follow all procedures and policies to ensure the safety of all employees and guests
• Assist managers with promotional roll-outs and training
• Preparing and sorting documents for data entry
• Entering invoices into database software and checking to ensure the accuracy of the data has been inputted
• Tracking, reviewing, and submitting invoices
• Resolving discrepancies in information and obtaining further information for incomplete documents
• Assists and/ or completes additional tasks as assigned.

Benefits

• Competitive pay
• Flexible hours
• Career Growth Opportunities
• Unique Culture
• Team Member Dining Discounts
• Employee Referral Program
• Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education
• Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
• Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL)
• Health Insurance: for our full-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED