Shift Coordinator - Who Song & Larry's

Xperience Restaurant Group (XRG)•Vancouver, WA

7h•Onsite

About The Position

A Shift Coordinator is an hourly, non-exempt position responsible for assisting the management team in all aspects of shift management. Completion of the Shift Coordinator Program is a requirement prior to starting the Shift Coordinator training.

Requirements

Proof of eligibility to work in the United States
Valid Driver’s License
18+ years of age
Possession of or the ability to possess all state-required work cards
Minimum of one (2) years related experience
Familiarity with Opentable
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full-service restaurant operations
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Nice To Haves

High School Diploma preferred

Responsibilities

Performs all duties as outlined in the Shift Coordinator certification program
Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production
Delegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply with company standards
Communicates daily work goals to team from leadership
Motivates Team Members to exceed guest expectations with food and friendly service in clean surroundings
Works with team to act on guest feedback and resolve complaints in a timely, friendly and professional manner
Takes initiative to immediately report violations of safety, sanitation, security and other company policies to restaurant management
Follows all POS comp procedures and cash handling procedures-May never discount their own checks
Assist leadership with coordinating and scheduling interviews for hourly team members
Must follow manager appearance standards when performing Shift Coordinator duties
Demonstrate appropriate professional and ethical behavior, at all times, when interacting with guests, employees, and managers
Directs, trains and motivates ongoing shift responsibilities to employees and ensure proper completion of assigned tasks and checklists
Follow all procedures and policies to ensure the safety of all employees and guests
Assist managers with promotional roll-outs and training
Preparing and sorting documents for data entry
Entering invoices into database software and checking to ensure the accuracy of the data has been inputted
Tracking, reviewing, and submitting invoices
Resolving discrepancies in information and obtaining further information for incomplete documents
Assists and/ or completes additional tasks as assigned.

Benefits

Competitive pay
Flexible hours
Career Growth Opportunities
Unique Culture
Team Member Dining Discounts
Employee Referral Program
Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education
Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL)
Health Insurance: for our full-time team members.