Onsite Shift Coordinator M- F 3:00pm-2:00am

Paper TransportHouston, TX
Onsite

About The Position

We are looking for a dedicated team player to coordinate the day-to-day operations for our dedicated business in Houston. You will focus on exceeding our customer’s goals and expectations. You will create a team atmosphere where members feel valued. You will break through any barriers to build a solid partnership with the customer. We are looking to cover either the 4:30am-2:30pm or 3:00pm-2:00am Monday-Friday.

Requirements

  • Must be proficient in Microsoft software; Outlook, Excel, Word, PowerPoint
  • Team oriented, reliable, and dependable
  • Capable of performing job tasks outside in uncontrolled environments
  • Flawlessly provide top notch customer services to all customers no matter their disposition
  • Possess a friendly team-oriented disposition to build and maintain Client - Contractor relationships
  • Computer use competent with Microsoft Office and capable of learning local logistics programs
  • Have a high attention to detail outlined with a sense of urgency towards 100% accurate task completions
  • Be capable of multi-tasking while implementing cause and analysis thought for solving load shipment issues
  • Have a high dedication towards established processes and procedures, yet capable of objective process improvement thought

Nice To Haves

  • Delays may cause load issues affecting client and/or carrier revenue.

Responsibilities

  • Monitor e-mail traffic mediating load issues.
  • Greet and provide trailer disposition, load obtainment, and shipment process directions to drivers.
  • Complete and maintain various logs, documents and forms with steadfast accuracy.
  • Verify and process inbound and outbound loads per established procedures.
  • Track and account for all trailers in the drop yard/ Local operation.
  • Assure daily loads have been properly processed.
  • Work with Shell and PTI computer programs
  • Keep work areas neat, clean, organized, and free of safety hazards.
  • Remain professionally vigilant throughout work hours.
  • Ability to work with others within the company on projects that enhance our work experience.
  • Manage drivers and focuses on achieving on-time service, top MPG results in the division, high retention rate, and best practices for an overall high-performing team
  • Complete yard check and e-mailing results to appropriate recipients daily.

Benefits

  • Health, dental, and vision insurance
  • Employer contributions to your Health Savings Account
  • Short term disability and long term disability
  • 100% company paid life insurance
  • 401k Retirement Savings with company match
  • Paid Time Off and company paid holidays
  • Drive Your Wellbeing Program (third party nurse partner available at no cost to you)
  • Financial Counseling Program
  • Employee Assistance Program
  • Ongoing training and employee development opportunities
  • Education Assistance Program for master’s degree
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