Shelter Worker

The Salvation Army Canada and Bermuda Territory•Campbell River, BC

3d•Onsite

About The Position

The Shelter Worker serves as The Salvation Army representative to Shelter Guests, Apartment Tenants and Visitors, providing them with a safe and secure environment. The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Requirements

Completed Grade 12 or equivalent.
Food Safe level 1 certification
First Aid Level 1 certification
A valid Drivers’ License and clean drivers abstract (required for some positions).
Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry, vulnerable sector check)
Criminal Records Check to be done at hire
Attention to detail, problem solving and analytical skills.
Good listening skills
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.

Nice To Haves

Minimum one year’s experience in the Social Services field would be considered an asset.
Post-Secondary certifications in related fields would be considered an asset.

Responsibilities

Reads HIFIS and Staff to Staff notes at the beginning of each shift
Handles the admission, orientation and evaluation of clients’ understanding of rules; ensures ongoing enforcement of policies, which may include client discipline
May serve as Receptionist for Shelter answering phones promptly and as necessary
Monitor the activities of the clients/residents and maintain availability for personal, practical and morale support; may include providing safe storage of prescribed medications
May assist with meal prep, coffee service, clean-up and serving
Completes cleaning duties as assigned
Participating in scheduled job-related training as required
Performs other job-related duties as assigned
Provides appropriate assistance to guests when required
Communicates food allergy information to Cook
Communicates with other staff observation/concerns at shift change conference
Ensure all contact with donors, the public, staff from other agencies, and with staff from other Salvation Army programs are courteous and professional.
Always treat all residents with respect and dignity.
May carry out inspection/security checks of property and grounds in accordance with policies and procedures
Comply with all safety procedures
Ensures proper lifting, twisting & reaching techniques are used during job performance
Check intercom & monitor before answering the door.
Answer the door with proper precautions.
Regularly check that working partner is okay