Shelter Worker

Options Community Services • Surrey, BC

4d • Onsite

About The Position

Are you passionate about making a difference in people's lives and helping them turn a new page? Join us as a Shelter Worker, where you’ll be on the front lines of change, offering vital emergency care and empowering individuals to reclaim their independence. Here, you'll engage with residents with empathy and drive, collaborating to achieve meaningful goals and transforming lives. Reporting to the Program Manager, our selected candidate will ensure that our residents have a safe and welcoming environment by securing the premises, conducting minor repairs, and responding to unsafe actions and conflicts among residents. Your role will include handling 24-hour referrals, extending stays as needed, and managing intake and orientation. You'll oversee the care and safety of both the residents and the shelter, set clear boundaries, and foster a positive atmosphere. Additionally, you'll supervise basic life skills, assist with hygiene, address resident barriers with collaborative plans, and provide resources and support while modeling appropriate behavior and encouraging resident participation.

Requirements

• Bachelor’s Degree in Psychology or a related field
• At least one year of recent, relevant experience within the last five years
• Experience in substance abuse and mental illness
• Training in crisis intervention
• Training in conflict resolution
• Training in mediation skills
• Cultural sensitivity training
• Current Level I First Aid certificate
• Proficiency in developing program materials
• Commitment to problem-solving
• Ability to work independently
• Ability to prioritize tasks
• Ability to meet deadlines
• Ability to maintain confidentiality
• Undergo a Police Information Check (PIC)
• Undergo a Vulnerable Sector Check by the Ministry of Justice

Nice To Haves

• Combination of education and experience may be considered
• Crisis line experience
• Class 5 Driver’s License
• Access to personal vehicle

Responsibilities

• Securing the premises
• Conducting minor repairs
• Responding to unsafe actions and conflicts among residents
• Handling 24-hour referrals
• Extending stays as needed
• Managing intake and orientation
• Overseeing the care and safety of residents and the shelter
• Setting clear boundaries
• Fostering a positive atmosphere
• Supervising basic life skills
• Assisting with hygiene
• Addressing resident barriers with collaborative plans
• Providing resources and support
• Modeling appropriate behavior
• Encouraging resident participation

Benefits

• JJEP Wage Grid Level 10 ($25.95-$29.76 per hour)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level