Shelter Support Assistant
About The Position
Make a direct impact as a part-time Shelter Support Assistant at Mary's Place, CVIC's confidential shelter for individuals and families to stay, allowing them to take the next steps towards a life that is free from violence. This on-site role is critical in providing immediate support, maintaining a secure environment, and empowering clients towards a brighter future. This part-time role offers an evening and weekend schedule. Hours vary depending on need, with typical weekday shifts from 5:00 pm to 8:30 am and weekend shifts scheduled for 24 hours. Overnight hours, where staff regularly sleep without interruption, allow for a good work-life balance.
Requirements
- High school diploma is required
- Highly empathetic and reliable.
- Committed to client confidentiality and safety.
- Proactive and skilled at managing multiple tasks.
- Excellent communicators, both written and verbal.
Nice To Haves
- related experience preferred
Responsibilities
- Be readily available to shelter clients, conducting comprehensive intakes, providing orientations, and addressing immediate needs.
- Offer emotional support, resource navigation (housing, employment, education), and crisis services.
- Work from common areas or the shelter office during awake hours to maximize client accessibility.
- Ensure a constant and accessible presence for shelter clients, including any new clients who may arrive after coordinating with staff working the crisis line.
- Reside in private staff quarters during overnight, evening and weekend shifts.
- Prioritize client safety and well-being by enforcing shelter policies, maintaining strict confidentiality, and being proficient in emergency procedures.
- Contribute to daily shelter operations, including purchasing supplies and groceries, assisting clients with meal preparation (as needed), maintaining cleanliness, and reporting maintenance issues.
- Document client and shelter situations via email reports and attend required staff meetings.
Benefits
- holiday pay for CVIC-observed holidays worked
- accrue paid annual, sick, and personal time off
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
