Shelter Staff - Part-time

Upper Valley Haven•Hartford, VT

11d•Onsite

About The Position

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. We validate feelings, honor differences, and celebrate victories. We strive to support the well-being and the personal and professional growth of our team members. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization. Leahy Shelter Staff will work out of the Haven’s new shelter at 608 North Main Street, White River Junction, VT. Permanent staff positions include both second shift (4:00 pm–12:30 am) and third shift (12:00 am–8:30 am), with coverage provided seven days a week. Staff in these roles have a passion for helping their fellow community members and a willingness to learn. These are awake shifts requiring continuous engagement and monitoring responsibilities throughout the shift.

Requirements

Reliability and punctuality
Demonstrates integrity, honesty, and accountability in all interactions with guests, coworkers, volunteers, and community partners
Ability to work independently and collaboratively as part of a team
Ability to communicate consistently with team members and guests
Grounded and calm in stressful situations
A willingness to ask questions, seek support, and learn new things
De-escalation skills and an understanding of trauma, substance misuse, and mental health concerns
Flexibility and adaptability
Ability to identify challenges and suggest solutions
Ability to focus on the strengths, skills, interests, and needs of others
Must be able to bend, move about, and lift up to 30 pounds
Valid driver’s license

Nice To Haves

Associate's or bachelor’s degree in human services or similar field
Previous experience working in a shelter or social services setting
First Aid/CPR/AED Certification (will train if needed)

Responsibilities

Assist guests with a variety of needs
Facilitate operations
Conduct intake paperwork
Help serve meals
Ensure the environment is safe, clean, and welcoming
Build positive and supportive relationships
Be respectful and accepting of people facing challenges in their lives
Create a safe, respectful, and supportive environment for community members who are experiencing homelessness
Routine cleaning and facility upkeep
Restocking supplies
Food service
Occasionally clearing and sanding snow on pathways/walkways