Shelter Support Staff

Family Promise of Grand Rapids • Wyoming, MI

1d • Onsite

About The Position

Family Promise of West Michigan strives to give parents the hope and encouragement they need to create a better future for their children and end the cycle of homelessness. Through our diversion services, emergency shelter, housing services, homeownership, family stabilization services, and early childhood services, we’ve helped over 2,500 families build a stronger future. At Family Promise of West Michigan, we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organization and community stronger. Our culture is shaped by our behaviors, personal commitment, curiosity, collaboration, and the ways we courageously share our perspectives while encouraging others to do the same. This culture unites us, sets us apart, and empowers us all to connect, belong, and grow. Family Promise of West Michigan is seeking a Shelter Support Staff. The Shelter Support position is responsible for assisting the day-to-day operations of the emergency shelter while providing support to families. This position reports to the Wyoming Park Family Shelter Program Manager.

Requirements

• High school diploma/GED or equivalent degree preferred or equivalent work experience considered
• Valid driver’s license
• Basic first aid training and/or CPR certification preferred
• Supportive of our organizational mission and of faith-based initiatives and programming
• Ability to work all shifts, as needed to support the operations of shelter
• Volunteer experience with non-profits and families preferred
• Strong communication skills (written and verbal)
• Must have the ability to identify risk factors
• Must be able to work independently, as well as effectively within a team.
• Must be able to work well with colleagues, board members and volunteers.
• Must be detail oriented and able to execute flawlessly on projects in a fast-paced, often pressured environment.
• Must be proficient in Microsoft Word/Excel/Gmail/google drive.

Responsibilities

• Provide light duty cleaning for all shifts.
• Assess inventory of basic need items on site and restock items.
• Gather and disperse food and clothing donations to families.
• Assist in meal planning, preparation and meal distribution to families.
• Assist and coordinate in-kind donations with families and partner agencies.
• Provide support to families via phone.
• Provide transportation for families using agency vans, if needed.
• Demonstrates the ability to work with a culturally diverse population.
• Assist in reporting emergency situations to the Program Manager.
• Provides support with Family Promise special events, as needed.
• Other tasks as assigned.

Benefits

• health insurance
• dental insurance
• vision insurance
• short-term insurance
• long-term insurance
• 401k plan
• paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED