YES Shelter Specialist - Weekdays

OCO•Fulton, NY

2d•Onsite

About The Position

The YES! Shelter is the only homeless and runaway youth crisis center in Oswego County. We serve runaway and homeless youth under the age of 18 with support and services.

Requirements

Must exhibit good judgement and maintain strict confidentiality of agency, program and consumer information.
Must demonstrate the knowledge of regulations, services, rights and responsibilities for the population services.
Must obtain and maintain all required certifications and trainings within required timeframes.
Must have a valid NYS Driver’s license with driving record within policy and access to a properly insured, reliable vehicle for regular travel and transporting consumers.
Must have a High School Diploma or GED and 12 months related experience in the area of human services or any equivalent combination of education, experience and training.

Responsibilities

Provides coverage at the Runaway and Homeless Youth Shelter.
Carries out duties in accordance with Agency and Program Policies and procedures, and Federal/State policies/licensing regulations.
Responds to clients in person and via phone calls to YES! Shelter.
Provides appropriate intervention, referrals and assistance.
Provides crisis intervention in a calm and effective manner; provides one-on-one supportive counseling to clients.
Assists consumers in contacting and connecting with resources, both internally and external to OCO.
Assists consumers with activities to meet needs and goals such as scheduling/attending various appointments, scheduling/providing transportation, planning/participating in recreational/social activities and health/medication related needs.
Gathers necessary information for shelter entry assessment; coordinates services with prospective entry; arranges a safe pick-up place and arranges transportation.
Ensures safety of the shelter and of the residents at all times.
Acts as a positive role model; assist youth in self-help skills; provides case management services.
Provides assistance with meal preparation, housekeeping and cleaning, shelter maintenance and collecting, organizing and documenting donations, and generally ensuring a friendly, home-like environment.
Facilitates house meetings as assigned.
Provides transportation as needed.
Enters data in a timely and accurate manner into the databases according to requirements; assists with tracking and compiling statistics related to program activities and outcomes.
Completes all case entries and paperwork according to Program requirements.
Assists with outreach and awareness activities, as needed.
Communicates with Site Supervisor regarding client activities, concerns and interactions.
Provides satisfactory exchange of information to oncoming shifts when staffing the Youth Shelter.
Facilitates household activities at the shelter, ensuring a friendly, home-like environment.
Attends training as required to meet Agency, program, and State/Federal requirements.
Must have acceptable ability to carry out the responsibilities of the position including readily negotiating stairs.
Performs other tasks as assigned from time to time.