Shelter Specialist (5532)
MERCY HOUSE•Oxnard, CA
•Onsite
About The Position
The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery.
Requirements
- Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
- Ensure a client-focused, trauma-informed, and housing-focused shelter approach
- Ability to perform crisis intervention as needed
- Ability to work effectively with a diverse population
- Plan, organize and prioritize duties
- Clearly communicate information and instructions verbally and in written form
- Maintain a positive, professional, and safe environment while on duty
- Establish and maintain effective working relationships with others
- Dependability, responsibility, and the ability to communicate effectively and respectfully
- Ability to lift up to 50 pounds
- Prolonged periods of standing and the ability to work in a fast-paced environment
Nice To Haves
- Fluency in Spanish is of significant value
Responsibilities
- Ensure a safe and client-focused environment for guests to quickly end their homelessness
- Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services
- Encourage and discuss progress toward housing with shelter guests
- Assist with shelter setup and maintenance
- Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills
- Assist with receiving and verifying orders from vendors, completing tally sheets
- Post and update signs and service calendars
- Set up and monitor audio equipment
- Assist in the organization of supplies and facility needs
- Conduct neighborhood patrols to minimize potential impact on the surrounding community
- Oversee administrative duties that support program services
- Assist with keeping detailed daily summary sheets
- Assist with record keeping and reporting
- Assist with guest services and program activities if necessary
- Complete ad hoc projects as appointed by Supervisor
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
