Shelter Logistics - Overnight Shift (5845)

MERCY HOUSE•Phoenix, AZ

2d•$22 - $22•Onsite

About The Position

The Shelter Specialist, Overnight is responsible for supporting the Emergency Shelter Program during overnight shifts, ensuring the cleanliness and safety of the facility. Key duties include performing nightly deep cleans, conducting wellness checks, providing emergency support, and assisting with program logistics such as food distribution and transportation. This position requires strong communication skills and the ability to work with a diverse, vulnerable population.

Requirements

Prior experience working overnight shifts preferred
At least 2 years of shelter operations or facilities experience preferred
Possess a high level of patience and understanding for working with the homeless population, senior citizens or other diverse populations
Current CPR certification. If you do not have an active certification at the time of hire, training and certification will be provided as a condition of employment
Fingerprint card required
General Proficiency in organizing and prioritizing responsibilities
Ability to clearly communicate information and instructions verbally and in written form
Create a positive, professional and safe environment
Establish and maintain healthy working relationships with others
Model dependability, responsibility and respect
Ability to lift, bend, push, and pull up to 50 pounds
Prolonged periods of standing and the ability to work in a fast-paced environment

Nice To Haves

Fluency in Spanish is of significant value

Responsibilities

Maintain the safety and serenity of residents protecting against external and internal disruptions
Provide an active staff presence during assigned overnight shifts
Assist with general cleanliness and safety of facility including emptying trash cans and cleaning-up spills, and general groundskeeping
Perform nightly deep cleans across site to ensure overall health of facility
Resolve any conflicts and file incident reports when necessary
Provide necessary emergency support and follow emergency procedures
Conduct safety and wellness checks
Communicate potential concerns with security staff to ensure staff and guest safety
Assist Program Manager with program functions and activities
Encourage and discuss progress toward housing with shelter guests
Provide general support for guests
Observe and report concerns, violations, and general events in daily staff logs
Provide Late-night meals and organize early-morning food distribution