Shelter Services Advocate HNL (PT)

Child & Family Service•Honolulu, HI

11h•Onsite

About The Position

Under the supervision of the Shelter Manager or Program Supervisor, the Shelter Services Advocate is responsible for promoting an environment that provides participants a sense of empowerment, improves their well-being, and increases their ability to live safely and independently. The Shelter Services Advocate is primarily responsible for ensuring that participants’ basic needs are met, i.e., they have food, clothing and shelter, and that they are safe and supported while in the shelter program. Provides Trauma-Informed engagement and services to all participants, where the focus is on building healthy relationships and utilizing the healthy relationships to empower participants and help them to heal from their trauma.

Requirements

High school diploma or equivalent.
Minimum of one (1) year of work experience in the domestic violence field or with a related target group and children.
Ability to understand and carry out assigned duties effectively.
Knowledge of stenography, office routines, elementary accounting procedures; operation of equipment such as bookkeeping and billing machines, tabulating equipment, transcription machines.
Valid Hawaii driver's license.
Clear driver's abstract.
Use of personal vehicle to transport participants, as needed.
Willingness to travel in personal vehicle on an as-needed basis throughout the island.
Subject to a criminal background investigation.
Successful completion of CPR, CPI and/or van driving training as necessary.
Successful completion of CPI classes OR other Behavioral Management certification as may be contract-mandated.
Successful completion of First Aid classes.

Nice To Haves

Additional courses or specialized training at business or community college, or other formal training facility or program.
Two (2) years of work experience.
Experience in working with adults and children who have been exposed to domestic violence, or related group.
Knowledge of domestic violence dynamics and trauma-informed care highly desired.
Ability to engage, empower, and communicate effectively, respectfully, and empathetically with survivors from a wide range of backgrounds, cultures, and perspectives.
Able to work evenings, overnight and weekends.
Ability to work independently and with minimal supervision.

Responsibilities

Ensuring that participants’ basic needs are met (food, clothing, shelter).
Ensuring participants are safe and supported while in the shelter program.
Providing Trauma-Informed engagement and services to all participants.
Building healthy relationships with participants to empower them and help them heal from trauma.
Transporting participants as needed using a personal or agency vehicle.
Furnishing or obtaining information and/or providing participant services through internal and external contacts.