Shelter Aide

The Salvation Army USA Central Territory•Pekin, IL

2d•$16 - $19•Onsite

About The Position

The Salvation Army is seeking a Shelter Aide to join their team. This position is responsible for assisting clients, managing daily operations, and ensuring the safety and security of the facility. The role involves direct interaction with clients, volunteers, and donors, requiring a positive attitude and strong communication skills. The Salvation Army is a mission-driven organization focused on helping people in need.

Requirements

High school diploma or equivalency.
Excellent oral and written communication skills.
Sound judgment and excellent decision-making skills.
Ability to work independently with little supervision or in a team environment.
Possess a positive attitude in working with high-risk clients, volunteers and donors.
Dependable, honest, and trustworthy.
Possess or have the ability to obtain food service sanitation certificate.
Willing to become familiar with and support the mission of The Salvation Army.
Able to pass background check.

Nice To Haves

Human Service experience preferred.

Responsibilities

Answering the telephone; providing assistance and information as needed
Input client data into computerized tracking system
Encourage clients to remain focused on their personal goal/ action plan
Document daily activity in log book
Ensure that clients attend to all required chores/ housekeeping activities
Document rule infractions through incident reports
Coordinate and offer assistance to volunteers as needed
Ensure that meals are being prepared according to health department standards
Receive and document donations and gifts received
Review log entries since the last time worked for pertinent information
Attend staff meetings as scheduled
Determine client eligibility by verifying eligibility list and clearance card
Conduct intake paperwork on new clients.
Conduct bed checks periodically after curfew
Ensure the safety of clients and security of the facility
Enforce program guidelines and policies & procedures
Contact appropriate agencies when crisis intervention is needed
Remain on duty if there is a problem with the oncoming shift (sick employee) or until another staff member arrives.
Ensure the building is clean and sanitary at the end of a shift
Other duties as assigned by the Social Ministries Manager or Business Administrator