Shelter Advocate

YWCA Utah • Salt Lake City, UT

3d • Onsite

About The Position

This position is a survivor-driven, trauma-informed, mobile advocacy position focused on helping crime victims increase access to safe emergency housing and retain safe, long-term housing options while they receive tailored support services. This position includes a 90-day evaluation period, after which performance will be reviewed.

Requirements

• Committed to empowering participants and eliminating injustice.
• An understanding of and agreement with YWCA Utah’s mission, values and philosophy regarding the elimination of racism, empowerment of women and commitment to anti-oppression work and social justice.
• Understanding and commitment to issues of cultural diversity and anti-racism.
• Enthusiasm for working with those subjected to intimate partner abuse.
• Must have the commitment and ability to work sensitively in a 24-hour residential setting with female and child program participants who have a history of trauma.
• Outstanding interpersonal skills. Highly effective in communication, conflict resolution, problem-solving, and crisis management.
• Team player. Must be able to significantly contribute to an agency-wide team approach.
• Must have the ability to work with both adult and child vulnerable populations.
• Reliable and responsible. Must be able to work evenings, overnight, and weekends.
• Ability to relate positively to people of diverse ages, ethnicity, socio-economic levels, beliefs, and lifestyles.
• Must be able to pass a Department of Health and Human Services background check, E-Verify, and i9 requirements.

Nice To Haves

• Ability to solve and analyze problems effectively and efficiently.
• Ability to provide exceptional customer service to supporters, partners, board members and co-workers. Exceptional communication skills and ability to respond to difficult situations.
• Ability to multitask and work efficiently within close time constraints. Ability to work under pressure and in a stressful environment.
• Ability to master the components of a multi-disciplinary and multi-programmatic organization and partner organizations. Knowledge and understanding of Anti-racism, gender equity and violence against women.
• Strong organizational skills and ability to prioritize efficiently and meet deadlines.
• Ability to exercise initiative, sound judgment and problem solving techniques in the decision-making process.
• Ability to use various computer systems and applications including proficiency in online and electronic communication strategies.
• Demonstrates commitment to YWCA Utah’s mission and philosophy. Actively engages in YWCA Utah’s anti-racism work.
• Adhere to YWCA Utah’s policies and is committed to act legally and ethically within the scope of the work.

Responsibilities

• Ensure the health and safety of all participants residing at the YWCA.
• Provide a safe and caring environment.
• Conduct intake interviews and assess eligibility for new program arrivals.
• Discuss abuse, sexual violence, and gender issues in a confidential and supportive manner.
• Educate individuals about the dynamics of domestic violence and the services offered by the YWCA and other community organizations.
• Respond to crisis phone calls on all shifts, safety plan, provide referrals and resources.
• Work alongside participants on the residential floor providing basic needs, assistance in accessing services, and emotional and physical support.
• Establish and maintain an effective working relationship with YWCA staff and any other organizations and individuals important to the success of the YWCA’s work.

Benefits

• Paid Parental Leave (sixteen weeks for birthing parent, eight weeks for non-birthing parent, adoptive parent, or surrogate-intended parent, and four weeks for foster placement)
• Generous package of vacation, sick, and bereavement time available to all employees (amount accrued varies based on hours/week)
• 14 paid holidays
• Professional development with internal and external training opportunities
• Free Employee Assistance Program providing counseling options to employees, partners, and dependents

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed