Shelter Advocate - Saturdays/Sundays 7:00am-3:00pm

Laura's House • Aliso Viejo, CA

1d • $20 - $23 • Onsite

About The Position

Laura's House is a mission-driven organization dedicated to supporting programs and shelters for victims of domestic violence. We are recognized as one of Orange County's Best Places to Work. We offer the opportunity to make a real difference in the lives of domestic violence survivors and their families, and to be part of a diverse, multicultural, and passionate team. This position is specifically for weekend hours (Saturdays and/or Sundays, 7:00 am - 3:00 pm) and is an onsite role.

Requirements

• Valid driver's license, reliable transportation and appropriate insurance.
• Live Scan & Drug and TB Test.
• CPR & First Aid.
• Employee will occasionally be required to stand, walk, sit, use hands to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk or hear, taste or smell.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by the job include: close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

• Bachelor's degree in human services or related field or equivalent experience preferred.
• Crisis intervention and/or services for domestic violence survivors preferred.
• Experience in Residential settings preferred.
• Bilingual Spanish preferred.

Responsibilities

• Provide crisis intervention, information and referrals to individuals calling the 24-hour hotline.
• Complete telephone intakes for individuals seeking access to Safety Net and/or Emergency Shelter.
• Provide access to Safety Net to eligible callers.
• Transport food to clients in Safety Net as needed.
• Provide crisis intervention and conflict resolution to residents as needed.
• Assist with childcare as needed.
• Supervise volunteers as needed.
• Enforce Emergency Shelter/Step Ahead policies and procedures.
• Enter statistical data for contract and other reporting requirements as needed.
• Document calls accurately and legibly per policy and guidelines.
• Preserve confidentiality of all client, staff, volunteer & agency information.
• Represent the agency in a positive, professional manner at all times.
• Maintain appropriate boundaries with clients and staff.
• Maintain a tidy, organized workspace.
• Participate in agency functions as a participant/presenter as required.
• Other duties as assigned.

Benefits

• Opportunity to work for an organization that is dedicated to the support of programs and shelter for victims of domestic violence.
• Chance to make a difference and know that your work is appreciated.
• Work alongside dedicated staff, volunteers, donors, and community partners.
• Equal opportunity employer.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree