Shelter Advocate 11pm-7am (Fri.-Mon.)

YWCA of St. Joseph • Saint Joseph, MO

1d • Onsite

About The Position

Provide trauma-informed services and support to individuals who are experiencing domestic violence, sexual violence and/or homelessness. Provide all services in accordance with a woman-defined, empowerment model.

Requirements

• Bachelor’s degree in a human services field or equivalent combination of education and experience required
• Knowledge of domestic & sexual violence dynamics preferred.
• Excellent interpersonal and communication skills.
• Ability to maintain confidentiality.
• Ability to effectively engage and build relationships with diverse populations.
• Intermediate computer skills required.
• Must be able to pass State Child Abuse/Neglect screening & Criminal Background Check.

Responsibilities

• Answer crisis hotline calls and assists callers by providing safety planning, crisis intervention, education, and information/referral.
• Triage requests for shelter services and complete Lethality Assessment, as appropriate.
• Provide crisis intervention, safety planning and/or assistance with completing ex-parte applications to walk-in victims of domestic and/or sexual violence.
• Complete intake paperwork and orientation for new shelter guests.
• Provide services and support to shelter guests throughout their stay.
• Provide assistance with needs/issues related to group living.
• Assist with conflict resolution and mediate disagreements, as appropriate.
• Maintain safety and security of guests and shelter facility.
• Prompt compliance with shelter guidelines and take corrective action as needed.
• Assist with packing vacated guest rooms, cleaning, preparing/serving guest meals and similar tasks necessary for the operation of shelter.
• Document all services provided and enter information into database withing 3 days of direct service.
• Maintain statistics and complete reports as assigned.
• Complete filing
• Attend staff meetings and trainings as required and/or assigned.
• Commitment to the YWCA mission of Eliminating Racism and Empowering Women.
• Other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level