SHE Manager - Response and Technology

AstraZeneca • Gaithersburg, MD

2d • Onsite

About The Position

This role focuses on strengthening safety performance through technology, data integrity, rapid response support, and digital solutions. The SHE Response and Technology Manager will lead SHE platform administration, continuous improvement of digital platforms, strengthen incident-data integrity, and enhance the user experience across Chief Operating Officer sites. The role involves supporting Gaithersburg sites (approximately 60%) and other COO sites (approximately 40%). The manager will partner with site leaders, enterprise SHE, IT, vendors, and subject-matter experts to establish a consistent, audit-ready operating model, improve reporting efficiency, and advance safety culture.

Requirements

• Bachelor’s degree in safety, environmental science, business, communications, information management, technology, project management, or related discipline.
• 5+ years of project-management support experience.
• Demonstrated ability to manage projects, priorities, stakeholders, and time in a matrixed environment.
• Strong written communication, presentation, and public-speaking skills.
• Working knowledge of relevant Safety, Health and Environment practices and technology developments.
• Proficiency with AI-enabled tools, Microsoft 365 applications, and Adobe Express, Acrobat Sign, and Acrobat Pro.
• Ability to work onsite in Gaithersburg a minimum of three days per week on average.
• On-call coverage is required for this role, supporting a 24-7 operation.

Nice To Haves

• Certification or formal training in OSHA, Lean Six Sigma, or National Safety Council practices.
• Some experience in the biopharmaceutical industry, a regulated corporate environment, or a Safety, Health and Environment function.
• Experience administering or supporting SharePoint, Workvivo, Veeva Vault, incident-management systems, or comparable enterprise platforms.
• Experience developing service-level measures, knowledge-management practices, adoption metrics, or user-support processes.
• Demonstrated commitment to ongoing professional development.

Responsibilities

• Define and execute the multi-site strategy and roadmap for SHE digital platforms (SharePoint, Workvivo, Veeva Vault, AZ SHE System, etc.).
• Establish governance, standards, and KPIs for content lifecycle management, metadata, searchability, permissions, and archival.
• Partner with administrators, IT teams, and vendors to manage platform configuration, information architecture, upgrades, outages, releases, and enhancements.
• Evaluate SHE workflows and translate business needs into technology and AI-enabled improvements.
• Manage a transparent backlog and release plan, advising SHE leadership on priorities, risks, trade-offs, timelines, and benefits.
• Lead the Gaithersburg SHE Help Desk and support COO-site service channels by setting service levels, quality standards, escalation pathways, case-management practices, and root-cause reviews.
• Serve as the primary Gaithersburg administrator for incident, near-miss, action, and observation data, strengthening user literacy and data integrity.
• Develop guidance, templates, knowledge articles, communications, and training to improve digital proficiency and documentation practices.
• Coordinate communications across various channels and measure engagement.
• Support the annual Safety Celebration, quarterly safety collaborations, town halls, and other initiatives.
• Represent SHE in cross-functional forums and lead change-management plans for system and process updates.
• Lead ad hoc, multi-site projects with clear scope, ownership, timelines, and outcomes.
• Provide 24-7 on-call coverage, including evenings, weekends, and holidays, as needed.

Benefits

• Short-term incentive bonus opportunity
• Equity-based long-term incentive program (salaried roles)
• Retirement contribution (hourly roles)
• Commission payment eligibility (sales roles)
• Qualified retirement program (401(k) plan)
• Paid vacation and holidays
• Paid leaves
• Health benefits including medical, prescription drug, dental, and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Manager