SharePoint / Teams Systems Administrator

City of Hillsboro • Or 97123, OR

9d • Onsite

About The Position

The City of Hillsboro’s Information Services Department is seeking a SharePoint/Teams Systems Administrator to manage and maintain the City’s Microsoft 365 collaboration environment, especially SharePoint Online, Microsoft Teams, and OneDrive. As part of the Systems Development Team, this position focuses on system configuration, maintenance, monitoring, security, and troubleshooting. The administrator evaluates Microsoft 365 updates, investigates technical issues, reviews system activity and permissions, and considers the effects of changes across an organization of approximately 1,000 users.

The role also supports technical elements of the City’s Information Management Strategic Program, including improved organization, access, retention, and protection of digital information. The successful candidate will bring hands-on Microsoft 365 administration experience, sound judgment, and the ability to communicate technical information and collaborate across the organization.

This is an onsite position in Hillsboro, Oregon, with an anticipated Monday through Friday schedule of 8:00 a.m. to 5:00 p.m. Occasional work outside regular business hours may be needed to support system requirements.

Requirements

• Associate’s degree in Computer Science or a closely related field and three years of experience related to the area of assignment; an equivalent combination of education and experience may be considered.
• Experience supporting and configuring Microsoft SharePoint Online, Teams, and OneDrive or similar collaboration platforms.
• Experience implementing practices that protect the confidentiality, integrity, and availability of information in supported systems.
• Ability to investigate technical issues, identify root causes, assess organization-wide impacts, and develop practical solutions.
• Ability to work effectively with colleagues, departments, and vendors and explain technical concepts clearly.
• Valid driver’s license and safe driving record.
• Ability to pass an extensive background investigation.
• Law Enforcement Data System (LEDS) certification.

Nice To Haves

• Experience using PowerShell, Python, JavaScript, Power Automate, and/or HTML for system customization, automation, or related technical work.
• Microsoft 365 Certified Teams Administrator Associate (MS-700) certification.
• Microsoft 365 Certified Administrator Expert (MS-102) certification.
• Microsoft Certified Information Security Administrator Associate (SC-401) certification.

Responsibilities

• Configure, maintain, monitor, and troubleshoot SharePoint Online, Microsoft Teams, OneDrive, Microsoft Purview, and related Microsoft 365 services.
• Stay current on Microsoft 365 service changes and updates, evaluate potential impacts, resolve system issues, and help maintain reliable performance.
• Review system activity and reports, manage permissions, and support security controls that protect information while maintaining appropriate access.
• Help implement technical elements of the City’s records management initiatives, including evaluating and configuring Microsoft Purview capabilities.
• Collaborate with departments, the service desk, and Information Services partners to understand needs, investigate escalated issues, and configure systems for City operations.
• Maintain system procedures and technical guidance, and coordinate with vendors on troubleshooting and technical solutions.
• Contribute to organization-wide Microsoft 365 improvements, governance standards, reporting, and analytics efforts.
• Support technology solutions for digital records governance and compliance across SharePoint, Teams, and OneDrive.
• Refine standards for SharePoint, Teams, and OneDrive configurations, permissions, security, and information management.
• Optimize collaboration tools following the City’s migration from on-premises SharePoint to SharePoint Online.
• Partner with the Systems Development Team to support reporting and data insights through Power BI and related tools.

Benefits

• City contributions to PERS retirement.
• Comprehensive medical, dental, and vision coverage.
• Paid vacation, personal, and sick leave, and holidays.
• Deferred compensation match and HRA VEBA contributions.
• City-paid life, AD&D, and long-term disability insurance.
• Bilingual pay incentives.
• Wellness reimbursements.
• Free TriMet annual Hop pass.
• SHARC and Hidden Creek Community Center recreation access for the employee and immediate family.
• Paid time off to volunteer through Hillsboro Helps.
• Ongoing professional development and training opportunities.
• A supportive workplace that values work/life balance and employee wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree