SharePoint Functional Consultant
About The Position
The SharePoint Functional Consultant will be responsible for site design, structure, and user experience, including designing, building, and maintaining the SharePoint intranet and knowledge base PowerApps. This role involves managing information architecture, navigation, and page structure, facilitating stakeholder review cycles, and incorporating feedback to improve usability and adoption. The consultant will also maintain an inventory of pages and sections, coordinate content management and readiness, and ensure content is organized, findable, and formatted for efficient use. Additionally, the role requires defining requirements for the SharePoint intranet and knowledge base PowerApps, translating operational needs into technical specifications, and recommending design decisions to improve findability. Stakeholder management, handoffs, and dependency tracking are crucial, as is defining role-based access controls and permissions. The consultant will also be responsible for progress communication and documentation, producing walkthrough materials, and maintaining clear meeting documentation.
Requirements
- Bachelor's Degree.
- 6 years of relevant experience.
- An equivalent combination of advanced education, training, and experience will be considered.
Responsibilities
- Designs, builds, and maintains the SharePoint intranet and knowledge base PowerApps information architecture, navigation, and page structure.
- Facilitates stakeholder review cycles and incorporates feedback to improve usability and adoption.
- Maintains an inventory of pages and sections.
- Coordinates content intake and population across contributors.
- Ensures content is organized, findable, and formatted for efficient use during live calls.
- Tracks and resolves content dependencies and review bottlenecks in partnership with content owners.
- Translates call center operational needs into requirements for navigation, search behavior, and day-to-day usability.
- Defines and documents expectations for connected tooling (for example, Power Apps components), including performance, user volume, accessibility, and availability.
- Recommends and supports design decisions that reduce navigation friction and improve findability across support levels.
- Coordinates sequencing of work and handoffs across technical partners and internal stakeholders.
- Supports phased migration planning to reduce duplication and clarify where different support-level knowledge should live over time.
- Defines role-based access and editing permissions, including admin, editor, and read-only tiers.
- Identifies, escalates, and supports resolution of SharePoint permissions and access issues.
- Produces walkthrough materials and recordings to support review and onboarding.
- Maintains clear meeting documentation, action items, and status updates to keep partners aligned and delivery predictable.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
