SharePoint Administrator and Information Management Specialist

ITility, LLC•Fort Belvoir, VA

14d•$70,000 - $115,000•Onsite

About The Position

ITility is seeking an experienced, performance-driven SharePoint Administrator and Information Management Specialist to support its program with HQDA CIO/DCS G-6. The role administers, updates, and maintains the CIO and DCS G-6 SharePoint environment in support of Army business systems. It also supports Microsoft 365, data visualization, knowledge management, and records and information management activities, helping the organization manage and present information held in SharePoint and other authorized repositories. The Administrator works directly with Government leadership, Site Owners, information owners, and end users to define requirements, implement changes, maintain governance standards, and ensure content accuracy and system performance. The position reports to the Site Lead and Program Manager and is onsite at Ft. Belvoir, Virginia. The SharePoint environment serves hundreds of authenticated Army users across multiple CIO and DCS G-6 entities, including collaborative workspaces, organizational portals, and mission systems on classified and unclassified networks. The role includes SharePoint administration and governance, Tier I support and ticket resolution, site and workflow development, Power BI reporting, Microsoft 365 modernization and migrations, records-management support, electronic records searches for FOIA requests, documentation, reporting, and backup and restoration support. Government personnel retain responsibility and authority for official FOIA determinations, exemption decisions, redactions, and release of Government information.

Requirements

Active Secret clearance.
Bachelor’s degree in Information Technology, Computer Science, or a related field, or a minimum of four years of relevant IT web technology experience.
Demonstrated experience administering SharePoint 2013, SharePoint 2016, and/or SharePoint Online.
Experience supporting Microsoft 365 environments.
Strong understanding of SharePoint architecture, permissions models, governance frameworks, and SDLC processes.
Experience translating customer requirements into functional web solutions.
Ability to communicate effectively with business leadership, technical leadership, and engineers.
Detail-oriented and process-driven; mission-focused and customer-responsive; strong communicator with professional presence; capable of balancing technical execution with governance oversight.
Ability to support multiple organizations and operate independently in a dynamic operational environment.
Strong documentation and reporting skills.
Ability to conduct structured electronic records searches and document search methodology.
Strong understanding of access controls and handling sensitive Government information.
Work is typically performed in an office setting; requires prolonged sitting at a desk and working on a computer, and the ability to lift 15–25 pounds.

Nice To Haves

Experience supporting DoD or Federal environments.
Experience developing Power BI dashboards and reports.
Experience with Power Automate workflow development.
Experience migrating from on-premises or non-Microsoft platforms to Microsoft 365.
Experience with Artificial Intelligence.
Familiarity with migration tools and automation.
Familiarity with electronic records and information management.
Familiarity with NARA federal records-management principles.
Familiarity with FOIA records-search and request-tracking processes.
Knowledge of Army web policy and CAC-enabled environments.

Responsibilities

Serve as the primary administrator for the CIO and DCS G-6 SharePoint environment.
Administer, maintain, and enhance SharePoint sites, libraries, lists, permissions, metadata, workflows, and content-management structures.
Maintain and update homepage, document, and site content, ensuring accuracy.
Enforce governance standards for site creation, permissions management, and content lifecycle; maintain HUB site permissions and role-based access controls.
Ensure CAC authentication and compliance with Army business system security requirements; follow SDLC processes and applicable web policies.
Provide Tier I maintenance and technical support for approved applications, resolve SharePoint help desk tickets, troubleshoot user access and site functionality, and track and manage change requests.
Generate and submit monthly ticketing reports using approved systems.
Work with customers to define SharePoint requirements and translate them into site design, structure, and functionality.
Develop collaborative SharePoint sites, lists, libraries, workflows, tracking solutions, and automation supporting records, correspondence, information requests, suspenses, and organizational business processes.
Develop and maintain Power BI dashboards, reports, metrics, and data visualizations using authorized organizational data.
Use Power Automate and other Government-approved Microsoft 365 capabilities to support workflow automation and information visibility.
Support records and information management under applicable Army, DoD, and NARA requirements, including organizing, indexing, categorizing, searching, retrieving, and compiling electronic records from authorized repositories.
Support FOIA-related records searches by locating and organizing potentially responsive records, maintaining request and status tracking, documenting search activities, and preparing records for review by authorized Government personnel.
Support document libraries, metadata structures, retention organization, archival processes, records inventories, and disposition-related activities.
Ensure new web applications conform to approved design and formatting standards; test and monitor SharePoint performance, verify links, and coordinate content archival.
Identify and account for Site Owners and provide guidance and training resources.
Support migration efforts to Microsoft 365 and SharePoint Online, using migration tools and automation where appropriate.
Maintain homepage and organizational content as required and provide monthly homepage usage statistics.
Maintain records-management and information-request tracking dashboards covering approved status, suspense, workload, aging, search status, and related metrics.
Develop technical documentation, SOPs, user guides, and training materials related to SharePoint, information management, dashboards, and workflows.
Participate in weekly or bi-weekly SharePoint synchronization meetings and provide leadership updates as required.
Support backup procedures and restoration of SharePoint environments as needed.
Support multiple organizations simultaneously while maintaining governance, security compliance, and performance standards.