Shared Services Representative - Fleet Management

Enterprise Holdings•Olivette, MO

3d•Remote

About The Position

As we continue to build our team in support of our vision to be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility, is excited to announce the opening of an EFM Shared Services Representative - Leaseback! The EFM Shared Services Representative for the Business Administration provides client and vehicle-related support for EFM clients and EFM groups. The EFM Shared Services Representative will assist with various tasks, projects, research, and reports related to managing daily client and vehicle administration, both with internal operational teams and EFM clients. This is a full-time remote position that will allow you to work 100% from your home residence in the Greater St. Louis, MO Metropolitan area. The schedule for position is Monday through Friday 8 a.m. to 5 p.m. CST. The pay range for this position is $17.36 per hour USD. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business and organizational needs. Enterprise Fleet Management also offers a benefit package including paid vacation and choice time days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing, 401(k) employer match, discounts and more!

Requirements

Must live in the Greater St. Louis metropolitan area
Minimum 1 year customer service experience
Minimum 1 year administrative or office experience
Intermediate PC knowledge with experience in Excel and Word
Must have the ability to meet all work from home technical requirements
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Qualified Candidates must possess the following competencies: Ethics & Values, Executing, Customer Service, Detail-Oriented, Analyzing, Communication, Flexibility
Terrestrial cable or fiber internet connections are strongly preferred. Satellite internet connections are not supported
High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/)

Responsibilities

Pull daily reports from assigned Salesforce tasks, create and process quotes, accept and create proposals, and update all required information in the various tasks assigned
Assist with organizing and adjustment of information and client documentation
Communicate with internal teams as updates or information is needed to ensure resolution for service
Act as backup support for Client Support Coordinators as necessary
Assist with various tasks, projects, research, and reports for the department
Assist with collection of legal documents to successfully transfer registration and titles
Seek to improve job performance through self-assessment, skill development, training and goal setting
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous job-related duties as assigned