Shared Services Advisor (Hybrid Pensacola, FL)

BRMi • Pensacola, FL

5d • Hybrid

About The Position

BRMi is seeking a Shared Services Advisor that provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries. This role is hybrid in Pensacola, FL, and requires an in-person interview prior to any offer. BRMi will not sponsor applicants for work visas for this position, and it is a W2 opportunity only.

Requirements

• Knowledge of shared services models and operational efficiency practices
• Strong problem-solving and process improvement skills
• Excellent communication and advisory abilities
• Understanding of compliance and regulatory standards
• Local to Pensacola, FL

Responsibilities

• Answering phone calls/making phone calls- providing employees with information and guidance.
• Once the vendor approves employees’ disability claim, this position is the first point of contact for employees.
• Case management-answering cases that are submitted by employees with sometimes complex information and guidance.
• Reviewing and updating separations in Oracle-HCM
• Working closely with vendor, other contractors, and advisors that are processing disability payments

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Employer-Paid Short-Term and Long-Term Disability Insurance
• 401(k)
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed